Front Desk

Robert W Moses OD Professional Corporation; Merrillville (IN); On-site; USD 22,000 - 28,000; Full time

Job summary

Robert W Moses OD Professional Corporation in Merrillville, IN invites you to join as a Front Desk Receptionist. You will greet visitors, receive payments, verify insurance, check in patients, scan documentation, answer calls, and direct inquiries with a professional demeanor.

The ideal candidate has strong communication skills, a friendly attitude, and the ability to multitask in a busy clinic environment, providing excellent customer service to every visitor and patient.

Qualifications

• High school diploma or equivalent required.
• 1+ year of experience in a customer service or receptionist role preferred.
• Excellent communication and interpersonal skills essential.
• Proficiency with Microsoft Office and basic computer skills.
• Ability to multitask and prioritize tasks effectively.
• Strong attention to detail and organizational skills.

Responsibilities

• Greet and welcome visitors in a friendly and professional manner.
• Answer and direct phone calls to the appropriate department or individual.
• Manage and distribute incoming and outgoing mail and packages.
• Maintain a clean and organized reception area.
• Schedule appointments and meetings for staff members.
• Assist with administrative tasks as needed.

Skills

Customer service

Communication

Multitasking

Attention to detail

Office software

Education

High school diploma

Tools

Microsoft Office

Job description

Description

To greet and assist all patients initially as they enter the clinic. Other responsibilities include but are not limited to: receiving payments, insurance verification, checking in patients, scanning documentation, professional answering of telephone calls, directing calls, scheduling appointments, etc.

We are seeking a friendly and professional Front Desk Receptionist to join our team. The ideal candidate will have excellent communication skills, a positive attitude, and a strong work ethic. As the first point of contact for our company, the Front Desk Receptionist will be responsible for providing exceptional customer service to all visitors and clients.

Responsibilities:

• - Greet and welcome visitors in a friendly and professional manner
• - Answer and direct phone calls to the appropriate department or individual
• - Manage and distribute incoming and outgoing mail and packages
• - Maintain a clean and organized reception area
• - Schedule appointments and meetings for staff members
• - Assist with administrative tasks as needed

Requirements

Requirements:

• - High school diploma or equivalent
• - 1+ years of experience in a customer service or receptionist role
• - Excellent communication and interpersonal skills
• - Proficient in Microsoft Office and other basic computer skills
• - Ability to multitask and prioritize tasks effectively
• - Strong attention to detail and organizational skills

We are an equal opportunity employer and welcome applicants from all backgrounds to apply.