Front Desk Receptionist

Anne Arundel Dermatology; Doylestown (Bucks County); On-site; USD 35,000 - 45,000; Full time

Job summary

Join a dynamic team at a leading dermatology practice, where exceptional care is at the forefront. As a Front Desk Receptionist, you'll play a crucial role in enhancing patient experiences through professional and friendly interactions. Your responsibilities will include managing patient flow, assisting with appointments, and ensuring accurate patient information. This is an exciting opportunity to grow within a supportive environment that values ongoing education and training. If you're passionate about delivering outstanding service and thrive in a fast-paced setting, this role is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Retirement Savings Plan

Employee Discounts on Cosmetic Services

Qualifications

• High School Diploma or GED required, with 1-3 years experience preferred.
• Strong customer service and communication skills essential.

Responsibilities

• Greet patients and manage check-in/check-out processes efficiently.
• Coordinate patient flow and assist with billing and scheduling.

Skills

Customer Service

Communication Skills

HIPAA Standards Knowledge

Organizational Skills

Time Management

Detail-oriented

Multi-line Phone Systems

EMR Experience

Fast-paced Environment Adaptability

Education

High School Diploma or GED

1-3 years experience as a Medical Receptionist

Experience in Dermatology

Tools

Standard Office Equipment

Computer

Fax Machine

Scanner

Job description

Overview

At Anne Arundel Dermatology, we give exceptional care - to our patients and to each other.

Patient First | Caring | Accountability | Trust | One Team | Growth

Founded over 50 years ago with a mission to provide high-quality, full-spectrum dermatology services—including medical, surgical, and aesthetic skin care—Anne Arundel Dermatology has assembled a top-tier team of dermatologists across the Mid-Atlantic and Southeastern states. With over 250 clinicians and 110+ locations in 7 states, we are thriving and expanding, and we seek talented individuals to join our team!

Why join Anne Arundel Dermatology?

We are dedicated to ongoing training and education for our physicians and staff, staying at the forefront of dermatology advancements, research, emerging treatments, new medications, and prevention methods. We offer more than just a job; we provide comprehensive training and long-term career growth opportunities from within our organization.

Responsibilities

We are looking for a professional, bright, and enthusiastic individual with excellent interpersonal and communication skills. Your role will be vital in ensuring the efficient operation of our practice and enhancing patient experience through friendly, professional, and attentive interactions. You will coordinate patient flow, assist with payments, billing, insurance, schedule appointments, maintain patient charts, and perform various administrative tasks.

The Front Desk Receptionist greets patients, manages check-in and check-out, enters new patient information, reviews charts for accuracy, ensures signatures are obtained, and collects payments as needed.

Duties/Responsibilities:

• Greet patients professionally and courteously.
• Screen calls, schedule appointments and referrals.
• Take accurate phone messages.
• Enter patient demographics and appointment details.
• Verify chart information and signatures.
• Check-in and check-out patients efficiently.
• Monitor patient flow and communicate as needed.
• Collect payments proactively.
• Update inventory weekly.
• Treat patients with dignity and empathy.
• Manage inventory orders.
• Run end-of-day reports and reconcile payments.
• Distribute reports and correspondence appropriately.
• Address phone messages, faxes, and interdepartmental mail promptly.

• Assist other staff as necessary.
• Perform additional duties as assigned by management.

Qualifications

Education and Experience:

• High School Diploma or GED required.
• 1-3 years recent experience as a Medical Receptionist in a clinical or surgical setting preferred.
• Experience in Dermatology preferred.

Skills/Abilities:

• Excellent customer service and communication skills.
• Knowledge of HIPAA standards.
• Ability to manage multiple tasks simultaneously.
• Strong organizational and time management skills.
• Ability to work efficiently in a fast-paced, sometimes stressful environment.
• Detail-oriented.
• Proficient with multi-line phone systems.
• Ability to operate standard office equipment (computer, fax, copier, scanner).
• Intermediate computer skills and EMR experience.
• Fluent in English.
• Ability to sort and file materials alphabetically or numerically.
• Willingness to travel and provide coverage at other local offices as needed.

Physical Requirements

• Sitting, standing, stooping, reaching.
• Manual dexterity for keyboard operation.
• Correctable vision to 20/20 and hearing within normal range.
• Lifting and carrying up to 30 pounds.

Licensure/Certifications/Education

Benefits for full-time employees (minimum 30 hours/week):

• Medical, Dental & Vision insurance – effective the first of the month after start date.
• Short-term and long-term disability, voluntary life insurance, critical illness, and hospital indemnity – effective the first of the month following hire.
• Company-provided Basic Life/AD&D insurance.
• Paid time off and holidays.
• Retirement Savings plan.
• Employee discounts on cosmetic services and products.