Front Desk Receptionist

Southern California Multi-Specialty Center; California; On-site; USD 32,000 - 39,000; Full time

Job summary

Southern California Multi-Specialty Center is seeking a Front Desk representative to greet patients and deliver exceptional customer service. You will manage the reception area, answer phones, schedule appointments, and provide administrative support. The role requires rotating to satellite clinics in Porter Ranch, Valencia, and Tarzana, weekly.

Proficiency in Microsoft Office and EPIC EMR is preferred. Bilingual English/Spanish is a plus.

Qualifications

• High school diploma or equivalent required.
• 1+ year of customer service or administrative experience required.
• Excellent communication and interpersonal skills required.
• Proficiency in Microsoft Office Suite preferred.

Responsibilities

• Greet and welcome patients with a positive and professional attitude.
• Answer and direct phone calls in a timely and courteous manner.
• Provide administrative support to the team, including data entry and filing/scanning.
• Maintain a clean and organized reception area.
• Ability to travel between office locations as needed.

Skills

Communication

Interpersonal skills

Organizational skills

Bilingual (English/Spanish)

Education

High school diploma or equivalent

Associate or bachelor’s degree in business administration or related field

Tools

Microsoft Office Suite

EPIC EMR

Job description

As a Front Desk representative, you will be the first point of contact for our patients. Your major result will be to ensure that our patients receive a warm welcome and excellent customer service. You will be responsible for managing the reception area, answering phone calls, scheduling appointments, and providing administrative support to the team.

Please Read Before Applying

Sherman Oaks is the main location 4 days a week. 1 day a week at Porter Ranch satellite office, then rotating 1 day a week at Valencia satellite office every other week. Position REQUIRES rotation to satellite clinics in Porter Ranch, Valencia and Tarzana. If you can not accommodate that, please do not apply.

About SCMSC

Exciting opportunity to join a fast-growing multi-specialty practice. You will be able to work directly with physicians that are nationally recognized experts in their fields. We offer competitive wages and benefits, including 401k. Our practice has an exceptional on-boarding and training process. To learn more about our practice and providers, visit our website at www.scmsc.com .

Minimum Qualifications

• High school diploma or equivalent
• 1+ years of experience in customer service or administrative role
• Excellent communication and interpersonal skills
• Proficient in Microsoft Office Suite

Preferred Qualifications

• Associate or bachelor’s degree in business administration or related field
• Experience in a front desk or receptionist role
• Bilingual in English and Spanish
• EPIC EMR experience

Key Position Responsibilities

• Greet and welcome patients with a positive and professional attitude
• Answer and direct phone calls in a timely and courteous manner
• Provide administrative support to the team, including data entry and filing and
  scanning
• Maintain a clean and organized reception area
• Ability to travel between office locations as needed

Skills

As a Front Desk professional, you will utilize your excellent communication and interpersonal skills to provide exceptional customer service to our patients. You will also use your organizational and administrative skills to manage the reception area and provide support to the team. Proficiency in Microsoft Office Suite is required to perform daily tasks such as scheduling appointments and data entry. Bilingual skills in English and Spanish are preferred but not required.

Additional Information

• Monday-Friday 8am-5pm

Hours

• 40 HRS

Pay Information

• Pay Type Hourly
• Salary Range 23 - 28 USD

Schedule:

• Monday to Friday

Ability to commute/relocate

• Sherman Oaks, CA: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Medical terminology: 1 year (Preferred)
• EPIC EMR: 1 year (Preferred)
• Medical receptionist: 1 year (Preferred)

SCMSC is one of the best-equipped outpatient surgery centers in Southern California. Schedule an appointment with the outstanding team of doctors at Southern California Multi-Specialty Center.