Front Desk Medical Receptionist

True Vine Concepts LLC; Los Angeles (CA); Sur place; USD 26 000 - 34 000; Plein temps

Avantages offerts par ce poste

Medical benefits

Dental benefits

Vision benefits

Training and mentorship

Résumé du poste

True Vine Concepts LLC is seeking a Front Desk Medical Receptionist in Panorama City, CA. The role handles patient check-in, data collection, and appointment scheduling, while supporting clinical staff with basic tasks.

Ideal candidates bring 1 year of medical-reception experience, bilingual Spanish ability, and familiarity with EMR systems. The position offers full-time hours and a comprehensive benefits package.

Qualifications

• Minimum of 1 year medical reception or medical assistant experience.
• Bilingual Spanish required; strong English communication.
• Knowledge of EMR and Office software; CPR/First Aid card current.

Responsabilités

• Greet patients and sign them in; obtain insurance and demographic data.
• Provide intake forms, collect payments, and schedule appointments.
• Answer multi-line phones and direct calls appropriately; call for reminders.
• Prepare patient charts; perform basic back-office tasks under physician supervision.
• Verify insurance (PPO/HMO/Medicare/Med-Cal) and assist with authorizations.

Connaissances

Customer service

Bilingual Spanish

English fluency

Attention to detail

Team player

Medical office experience

EMR experience

MS Office

CPR/First Aid

Outils

EHR/EMR (E-Clinical Works)

Description du poste

We currently have an exciting new opportunity for a full-time Front Desk Medical Receptionist . This person plays a critical role as they are the first point of contact for all our patients and guests. Exceptional patient and guest service is extremely important in this role. The person will be responsible for processing patients quickly and efficiently for treatment, gathering/updating information as well as getting financial/demographic information.

We are in search of a team player that has the following:

Responsibilities:

• Greets patients, guests and sign them in upon arrival.
• Obtain insurance and demographic information
• Provide patients with intake and new patient forms as well as legally required documents.
• Provide patients with support and guidance as needed.
• Process payments for payments for co-pays and uninsured cash patients.
• Answer multi-line phones and either direct the caller to the appropriate party or handle the caller’s needs.
• Schedule appointments for new and reoccurring patients based on the physicians’ availability.
• Call patients to remind them of upcoming appointments.
• Prepare patients chart prior to their visit.
• Insurance verification. (PPO, HMO, Medi-Cal, Medicare)
• Assist in obtaining treatment authorizations, preparing and stocking treatment rooms.
• Perform back office clinical tasks such as taking vital signs, history and medication intake. Assisting physicians during procedures.
• Experience with EMR and documenting patient notes and services according to office policies and procedures.
• Performs other duties as assigned.

Requirements:

• Minimum of 1 year of medical reception or medical assistant experience is preferred.
• Good command of English oral and written. (Bilingual Spanish required)
• Knowledge of Microsoft Office or other computer systems helpful.
• Current CPR/First Aid card.
• Current TB negative test.
• Knowledge of EMR. (E-Clinical Works or similar preferred)
• Excellent customer service skills.
• Attention to detail and accuracy.
• Self-motivated, responsible, reliable and honest.
• Must be a team-player who interacts well with others.

We offer an exceptional benefits package, which includes medical, dental and vision. Our team of highly qualified physicians and staff will also provide you with exceptional training and mentorship for your career.

Location: Panorama City, CA

Reports To: Manager or Assignee

Classification: Non-Exempt (Full-time or Part-time)

Salary Range: $19.00(Low) - $22.00(Median) - $25.00(High)