Front Desk Receptionist

TEKsystems; Burke (VA); On-site; USD 21,593 - 30,754; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Short and long-term disability

Health Spending Account

Transportation benefits

Employee Assistance Program

Time Off/Leave

Job summary

TEKsystems is seeking a Front Desk Medical Receptionist in Burke, VA to handle patient check-in/out, registrations, and scheduling. This contract-to-hire role is onsite with a 6:30 AM start window and steady workflow alongside three doctors and clinical staff.

Responsibilities include answering calls, assisting patients, updating EMR notes, and maintaining a welcoming environment while balancing phone, computer/EMR, and in-person tasks.

Qualifications

• Experience in customer service within a clinical setting.
• Knowledge of medical billing/insurance processes.
• Familiarity with EMR systems and medical terminology.

Responsibilities

• Check patients in and out, complete patient registration, schedule followup appointments, and manage daily front desk workflow.
• Provide general customer service, assist patients with needs, and maintain a welcoming environment.
• Answer incoming calls, assist patients with questions, and route calls as needed.
• Document doctor notes and update patient files in the EMR system.
• Balance simultaneous demands including assisting doctors, supporting patients at the desk, and managing phone volume.
• Phones (33%), Computer/EMR (33%), Inperson patient support (33%).

Skills

Customer Service

Medical & Insurance Knowledge

Front Desk & Patient Registration

EMR Systems

Medical terminology

Patient checkin/checkout

Patient account support

Inbound call handling

Medicaid & prior authorization fami

Job description

Front Desk Medical Receptionist

Pay: $19/hr

Schedule

• Monday: 6:30 AM - 12:30 PM
• Tuesday: 6:30 AM - 4:00 PM
• Wednesday: 6:30 AM - 3:00 PM
• Thursday: 6:30 AM - 4:00 PM
• Friday: 6:30 AM - 3:00 PM

Location: Free parking available; no Metro access

Environment: Work alongside 3 doctors and clinical staff; one of two front desk personnel. Reliability is essential.

Job Description

• Check patients in and out, complete patient registration, schedule followup appointments, and manage daily front desk workflow.
• Provide general customer service, assist patients with needs, and maintain a welcoming environment.
• Answer incoming calls, assist patients with questions, and route calls as needed.
• Document doctor notes and update patient files in the EMR system.
• Balance simultaneous demands including assisting doctors, supporting patients at the desk, and managing phone volume.
• Phones (33%), Computer/EMR (33%), Inperson patient support (33%).

Required Skills

• Customer Service
• Medical & Insurance Knowledge
• Front Desk & Patient Registration
• EMR Systems
• Medical terminology
• Patient checkin/checkout
• Patient account support
• Inbound call handling
• Medicaid & prior authorization familiarity

Additional Qualifications

• Strong computer proficiency
• Excellent customer service - highly valued by the doctors
• Ability to multitask in a fastpaced clinical environment

Job Type & Location

This is a Contract to Hire position based out of Burke, VA.

Pay and Benefits

The pay range for this position is $19.00 - $19.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Burke,VA.

Application Deadline

This position is anticipated to close on Jul 25, 2026.

Equal Opportunity & Compliance Statements

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.