Medical Receptionist

TEKsystems; Compton (CA); On-site; USD 27,276 - 38,848; Full time

Benefits offered by this job

Medical, dental & vision

401(k) retirement plan

Life Insurance

Disability insurance

HSA

Transportation benefits

Employee Assistance Program

Time Off

Job summary

TEKsystems is seeking a Medical Receptionist in Compton, CA to serve as the first point of contact for patients and visitors. You will manage scheduling, registration, insurance verification, referrals, and accurate patient records in a fast-paced healthcare setting.

The role requires at least 1 year of medical receptionist experience, familiarity with referrals and authorizations, and strong customer service skills. This is a fully onsite contract position with competitive benefits.

Qualifications

• Minimum 1 year of medical receptionist or related experience.
• Experience handling referrals and authorizations.
• Familiarity with IPA and HMO plans.
• Knowledge of medical terminology.
• Understanding of insurance verification processes.
• Strong customer service and communication skills.
• Proficiency with Microsoft Office and EMR systems.

Responsibilities

• Greet and check in patients, delivering a welcoming experience.
• Schedule, confirm, and reschedule appointments.
• Verify and update patient demographics and insurance information.
• Answer calls and respond to inquiries in a courteous manner.
• Process referrals and coordinate with outside providers.
• Communicate appointment and referral details to patients.
• Assist with authorizations and approvals from carriers.
• Maintain accurate documentation of interactions, referrals, and activity.
• Track referral status and follow up as needed.
• Serve as liaison between patients, providers, and insurance reps.
• Prepare and organize patient records for review.
• Support front office operations and maintain confidentiality.
• Collaborate with staff to ensure a seamless patient experience.

Skills

Medical Reception

Patient Registration

Appointment Scheduling

Customer Service

Medical Terminology

Insurance Verification

Referrals & Authorizations

EMR

Data Entry

Administrative Support

Multi-Line Phones

Tools

Cerner EMR

Job description

Position Summary

The Medical Receptionist serves as the first point of contact for patients and visitors, providing exceptional customer service while supporting daily front office operations. This role is responsible for patient scheduling, registration, insurance verification, referral coordination, and maintaining accurate patient records in a fast-paced healthcare environment.

Key Responsibilities

• Greet and check in patients while providing a welcoming and professional experience.
• Schedule, confirm, and reschedule patient appointments.
• Verify and update patient demographic, insurance, and contact information.
• Answer incoming calls and respond to patient inquiries in a courteous and timely manner.
• Process specialty and diagnostic referrals and coordinate appointments with outside providers and facilities.
• Communicate appointment details and referral information to patients.
• Assist with obtaining required authorizations and approvals from insurance carriers, health plans, and review organizations.
• Maintain accurate documentation of patient interactions, referrals, and appointment activity.
• Track referral status and follow up on outstanding referrals as needed.
• Serve as a liaison between patients, providers, specialists, and insurance representatives.
• Prepare and organize patient records and documentation for provider review.
• Support front office operations and ensure patient information remains accurate and confidential.
• Collaborate with clinical and administrative staff to ensure a seamless patient experience.

Required Qualifications

• Minimum of 1 year of medical receptionist, referral coordinator, or medical office experience.
• Experience working with referrals and authorizations.
• Familiarity with IPA and HMO health plans.
• Knowledge of medical terminology.
• Understanding of insurance verification and authorization processes.
• Strong customer service and communication skills.
• Proficiency with Microsoft Office and electronic medical record (EMR) systems.

Preferred Qualifications

• Experience using Cerner EMR.
• Knowledge of ICD and CPT codes.
• Bilingual in Spanish.

Skills

• Medical Reception
• Patient Registration
• Appointment Scheduling
• Customer Service
• Medical Terminology
• Insurance Verification
• Referrals & Authorizations
• Electronic Medical Records (EMR)
• Data Entry
• Administrative Support
• Multi-Line Phone Systems

Experience Level: Healthcare administrative experience required (1+ year preferred).

Job Type & Location

This is a Contract position based out of Compton, CA.

Pay and Benefits

The pay range for this position is $24.00 - $24.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Compton,CA.

Application Deadline

This position is anticipated to close on Aug 4, 2026.

Equal Opportunity Statement

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance

For all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI)

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team.