Front Desk Receptionist

Block-LLP; Burbank (CA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

401(k) retirement program

9 paid holidays + PTO

Training & development

Career growth

Team events & outings

Fully stocked kitchen with snacks &amp

Coffee

Job summary

Block LLP is seeking a friendly, professional Receptionist to manage front desk operations, answer calls, greet visitors, and support administrative tasks in a fast-paced law firm setting. You will help ensure a welcoming and organized office environment and assist attorneys, case managers, and staff as needed.

The role requires bilingual English/Spanish communication, strong interpersonal skills, and a positive, professional attitude to handle multiple tasks in a busy front desk scene.

Qualifications

• Bilingual in English and Spanish required.
• Strong verbal and written communication skills.
• Excellent customer service and interpersonal skills.
• Strong organizational skills and attention to detail.

Responsibilities

• Greet clients, visitors, and guests in a friendly, professional manner.
• Answer and route incoming calls to appropriate team members.
• Provide excellent customer service and ensure visitors feel welcomed.
• Assist with scanning, copying, filing, and organizing documents.
• Schedule appointments and coordinate meetings and conference rooms.
• Maintain a professional, organized reception area and assist with administrative tasks.

Skills

Bilingual (English/Spanish)

Customer service

Professional phone presence

Organizational skills

Confidentiality

Interpersonal skills

Communications

Tools

Microsoft Office

Job description

Location: Burbank, CA

Employment Type: Full-Time

Compensation: $20 - $25 per hour, DOE

About the Role

Block LLP is looking for a friendly, professional, and highly organized Receptionist to join our growing team.

As the first point of contact for clients, visitors, and callers, you will play an important role in creating a welcoming and professional experience from the moment someone connects with our firm. You will manage the front desk, answer and route incoming calls, greet visitors, assist with administrative tasks, and help keep day-to-day office operations running smoothly.

We're looking for someone who is personable, dependable, organized, and comfortable communicating with people from all backgrounds. The ideal candidate enjoys helping others, can confidently manage a busy front desk, and brings a positive and professional attitude to the workplace.

About Block LLP

Block LLP is a rapidly growing plaintiff personal injury and habitability law firm dedicated to delivering exceptional results and exemplary service to our clients. We are passionate about helping individuals and families navigate some of life's most challenging moments with compassion, advocacy, and expertise.

Our culture is built around five core values: Vibrant Culture, Teamwork, Relentless Pursuit of Excellence, Dependability, and Exemplary Service.

What You'll Do

Front Desk & Client Service

• Greet clients, visitors, candidates, vendors, and guests in a friendly and professional manner
• Answer and route incoming phone calls to the appropriate team members
• Provide excellent customer service and ensure every caller and visitor feels welcomed
• Assist Spanish-speaking clients and callers as needed
• Take accurate messages and ensure timely communication with the appropriate team member
• Maintain a professional, organized, and welcoming reception area
• Coordinate visitor arrivals and notify team members of scheduled appointments

Administrative Support

• Receive, sort, and distribute incoming mail and deliveries
• Assist with scanning, copying, filing, and organizing documents
• Maintain accurate records and assist with data entry as neededli>
• Help schedule appointments, meetings, and conference rooms
• Assist with outgoing mail, packages, and document preparation
• Support attorneys, case managers, and administrative staff with general office tasks
• Assist with additional administrative projects as needed

Office Support

• Help maintain common areas and ensure the office remains organized and presentable
• Monitor office supplies and communicate restocking needs
• Assist with coordinating meetings, team events, and other office activities
• Communicate professionally with clients, vendors, and team members
• Maintain confidentiality when handling sensitive client and firm information
• Help support a positive, collaborative, and professional office environment

• Bilingual in English and Spanish required
• Strong verbal and written communication skills
• Friendly, professional, and confident phone presence
• Excellent customer service and interpersonal skills
• Strong organizational skills and attention to detail
• Dependable, punctual, and professional
• Comfortable managing multiple tasks and interruptions throughout the day
• Ability to remain calm and professional in a fast-paced environment
• Comfortable using computers, email, phone systems, and Microsoft Office
• Ability to handle confidential and sensitive information professionally
• Positive attitude and willingness to help wherever needed

Preferred Qualifications

• Previous receptionist, front desk, customer service, or administrative experience
• Experience working in a law firm or professional office environment
• Experience handling a multi-line phone system
• Familiarity with legal or case management software is a plus

• Competitive compensation
• 401(k) retirement program
• 9 paid firm holidays annually, plus additional paid time off
• Training and professional development opportunities
• Career growth and advancement within a rapidly growing firm
• Collaborative and supportive team environment
• Firm-sponsored events, team outings, and celebrations
• Fully stocked kitchen with snacks, beverages, and coffee

Block LLP is an equal opportunity employer and values diversity in the workplace.