Front Desk Receptionist

Serenity Health Care; Austin (TX); On-site; USD 36,000 - 42,000; Full time

Job summary

Serenity Health Care is seeking a Front Desk Receptionist in Austin, TX, to provide exceptional customer service and ensure a smooth client experience in our clinic. The role is focused on connecting with clients, managing appointments, and handling various administrative tasks while being sensitive to the challenges faced by our patients. Candidates should possess a high school diploma and have a strong background in customer service.

Benefits

Career Advancement Opportunity

Medical, Vision and Dental Insurance (90% covered)

Paid Time Off

10 Major Holidays Off

401k

Employee Referral Program

Qualifications

• 1+ year of full-time customer service or reception experience.
• Excellent verbal and written communication skills required.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Update and verify customer information upon each visit.
• Help customers feel valued by creating rapport and remembering their names.
• Ensure positive customer experience by providing support and compassion.

Skills

Communication

Interpersonal Skills

Attention to Detail

Multitasking

Education

High School Diploma/GED

Job description

Location: Austin, TX

Are you someone who enjoys connecting with clients/customers? Then this opportunity is for you! Serenity is seeking a Front Desk Receptionist for our San Antonio, TX office; to join our team and drive success within our clinic. The position is customer-focused, requiring excellent communication and interpersonal skills to provide exceptional experience for our clients. Your attention to detail and proactive approach will contribute to a smooth and seamless client journey, leaving a lasting positive impression on everyone who visits our clinic.

Location: Austin, TX

Are you someone who enjoys connecting with clients/customers? Then this opportunity is for you! Serenity is seeking a Front Desk Receptionist for our San Antonio, TX office; to join our team and drive success within our clinic. The position is customer-focused, requiring excellent communication and interpersonal skills to provide exceptional experience for our clients. Your attention to detail and proactive approach will contribute to a smooth and seamless client journey, leaving a lasting positive impression on everyone who visits our clinic.

Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having responsibility to support these patients may be triggering for some people.

Perks at Serenity

• Career Advancement Opportunity
• Medical, Vision and Dental Insurance (Serenity Covers 90% of your insurance premium)
• Paid Time Off
• 10 Major Holidays Off
• 401k
• Employee Referral Program
  
  

Responsibilities

• Update and verify customer information upon each visit.
• Help customers feel valued by creating rapport, remembering their names, their interests, and stories.
• Answer questions, address worries, respect boundaries, and be sensitive to each person’s individual challenges.
• Ensure positive customer experience by providing support and compassion.
• Rotate through other various office tasks throughout the day.
  
  

Qualifications

• High School Diploma/ GED.
• Excellent verbal and written communication, basic math skills.
• Proven ability to multitask in a fast-paced environment.
• 1+ year of full-time customer service experience, reception, or personal customer service industry.
  
  

About Serenity

Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.

Job: Full-time (3 13-hour shift)

Office Hours: Monday-Friday: 6 am-8 pm, Saturday: 7 am-7 pm

• This position is contingent on successfully completing a criminal background check upon hire.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Mental Health Care

Referrals increase your chances of interviewing at Serenity Healthcare by 2x

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