Front Desk Receptionist

Playful Pups Retreat; Elizabethtown (Lancaster County); On-site; USD 10,000 - 60,000; Full time

Job summary

Playful Pups Retreat in Elizabethtown, PA, is seeking a friendly and outgoing Front Desk Receptionist to provide excellent customer service. This entry-level role offers a competitive hourly wage of $13.50 - $15, along with great benefits like paid time off, employee discounts, and the ability to bring your dog to work. Ideal candidates will have strong phone skills, a positive attitude, and a love for animals.

Benefits

Paid time off (PTO)

Supplemental insurance through AFLAC

Scheduling flexibility

Employee discounts

Ability to bring your dog to work

Qualifications

• Must be 18 years of age or older.
• Experience working at a boarding facility or doggie daycare is a plus.
• Excellent communication skills, both verbally and in writing.

Responsibilities

• Greet clients with enthusiasm and provide information about services.
• Collect customer information during check-in and check-out processes.
• Maintain communication with the pet care team for smooth operations.

Skills

Positive Attitude

Outgoing and Friendly

Phone skills

Customer service skills

Basic computer proficiency

Basic dog handling skills

Comfortable handling dogs of all breeds and sizes

Job description

Playful Pups Retreat at our Hershey Road location in Elizabethtown, PA is looking to hire a part-time or full time Front Desk Receptionist to provide excellent customer service to our clients while checking their pets in and out. Are you friendly and outgoing? Do you love animals? Do you have a positive attitude? Are you comfortable talking on the phone? Would you like to work for a company that sets its employees up for success? If so, please read on!

This entry-level animal care position earns a competitive wage of $13.50 - $15 per hour, based on experience. We provide exceptional benefits, including paid time off (PTO), supplemental insurance through AFLAC, Allyhealth, scheduling flexibility, employee discounts, and the ability to bring your dog to work. If this sounds like the right entry-level opportunity for you to flex your customer service and phone skills, apply today!

ABOUT PLAYFUL PUPS RETREAT

At Playful Pups Retreat, our goal is to be the best home away from home for each pet. We are a premier pet resort that is committed to providing a fun, healthy, and nurturing environment for furry friends while owners are away for the day or for vacation. Our focus is on enrichment and exercise to provide mental and physical stimulation as well as ongoing socialization, training, and confidence building. And, of course, a lot of belly rubs and snuggles! We recognize that each dog is an individual with a unique personality. We get to know each pet so that we can provide individualized care.

Each member of our team is positive, dependable, and knowledgeable about dog behavior. Our work environment is fun, happy, and supportive. We like to promote internally and offer our team a variety of growth opportunities. Additionally, we offer generous wages, benefits, and perks.

A DAY IN THE LIFE OF A FRONT DESK RECEPTIONIST

In this full- or part-time animal care position, you are vital to the positive experience of our customers. When clients call or visit our pet retreat, you greet them with the happy enthusiasm of a Golden Retriever. You give our clients the rundown on our services. Attentive to detail, you collect information from our customers as you check their dogs in and out. You will be responsible for escorting the dogs to their room, as well as removing them from their room at pick up. When they have questions, you answer them with ease. Your phone etiquette is top-notch as you interact with our customers, vendors, and anyone else who calls our front desk. Additionally, you keep an open line of communication with our pet care team. You love helping our company succeed!

QUALIFICATIONS FOR A FRONT DESK RECEPTIONIST

• Must be 18 years of age or older
• Positive Attitude
• Outgoing and Friendly
• Phone skills
• Customer service skills
• Basic computer proficiency
• Basic dog handling skills
• Comfortable handling dogs of all breeds and sizes

Experience working at a boarding facility or doggie daycare would be a plus but isn't required. Customer care experience would be an asset, but we're willing to train you. Do you have excellent communication skills, both verbally and in writing? Are you a team player? Do you have excellent organizational skills? Are you attentive to detail? Do you thrive in a fast-paced work environment? Do you enjoy interacting with dogs? Are you capable of safely guiding pups to and from their room? If yes, you might just be perfect for this full- or part-time dog care position!

WORK SCHEDULE FOR A FRONT DESK RECEPTIONIST

This entry-level animal care position at our Hershey Road location is full time or part-time and typically works a combination of 6:15AM - 2:15PM or 11:00AM - 7:00 PM shifts Mon - Fri, with some occasional shifts from 1:00PM - 9:00PM and Sundays from 10:00AM - 4:00 PM.

ARE YOU READY TO JOIN OUR CUSTOMER SERVICE TEAM?

If you feel that you would be right for this entry-level dog care job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: 17022