Front Desk Receptionist

Floyd's Barbershop; Los Angeles (CA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Employee assistance program

Growth opportunities

Health benefits for full-time

Fun work environment

Nationwide locations

Job summary

Floyd's 99 Barbershop in Los Angeles, CA is seeking a friendly Full-time Front Desk Receptionist to greet clients, answer calls, schedule appointments, and help keep the shop running smoothly. You are the first point of contact, delivering excellent customer service in a fast-paced beauty setting.

2+ years' experience and willingness to work evenings/weekends are preferred, with competitive pay and growth opportunities.

Qualifications

• 2+ years of customer service experience in retail, hospitality, or beauty industries.
• Experience working in a fast-paced environment.
• Fantastic collaboration skills with an ability to communicate over the phone and in person.
• Commitment to helping others and working with a team.
• Organizational skills, attention to detail, and time management abilities.
• Ability to maintain confidentiality.
• Ability to work a flexible schedule, including nights and weekends.

Responsibilities

• Answer phone calls and respond to questions from clients.
• Schedule appointments and provide cost estimates as requested.
• Upsell beauty treatments and help with general cleaning to support daily operations.

Skills

Customer service

Fast-paced environment

Communication skills

Teamwork

Confidentiality

Flexible schedule

Job description

Floyd's 99 Barbershop in Los Angeles, CA needs your help! We're on a mission to deliver the best cosmetology services and beauty treatments possible, and we need a friendly, attentive person to become our full-time Front Desk Receptionist. If you can facilitate efficient workdays, maintain organization, and provide fantastic customer service, keep reading to learn more!

THE BASICS

Pay: Our Front Desk Receptionist earns $17.50/hour.

Schedule: Flexibility is required, as peak hours are often during evenings, nights, and weekends.

Benefits:

• Employee assistance program offering discounted or free counseling, financial planning, child and elderly care assistance, legal assistance, and more
• Ongoing opportunity for growth
• Health benefits for full-time employees, including medical, dental, and vision
• Fun and relaxed environment where you can truly be yourself
• Nationwide locations, making it easy to relocate while continuing your professional journey

A LITTLE ABOUT US

Nestled in one of LA's most eclectic neighborhoods, our barbershop is more than just a place for haircuts-it's a space where individuality is celebrated, music sets the mood, and every client gets a personalized experience. We foster a culture of collaboration, continuous learning, and good energy-no egos, just a team of passionate artists who support each other and take pride in their work. With a steady flow of clients, opportunities for growth, and an atmosphere that blends professionalism with fun, Floyd's 99 Barbershop in Mar Vista is the perfect place to level up your career while staying true to your style. Ready to bring your talent to a team that values it? Let's make it happen!

QUALIFICATIONS

• 2+ years of customer service experience in the retail, hospitality, or beauty industries
• Experience working in a fast-paced environment
• Fantastic collaboration skills with an ability to communicate over the phone and in person
• Commitment to helping others and working with a team
• Organizational skills, attention to detail, and time management abilities
• Ability to maintain confidentiality
• Ability to work a flexible schedule, including nights and weekends

ARE YOU THE FRONT DESK RECEPTIONIST WE'RE LOOKING FOR?

You're at the center of our cosmetology shop, engaging with customers and helping connect them with our exceptional services. Always polite and professional, you answer phone calls, respond to questions, and inform customers about our various offerings. You upsell beauty treatments and schedule appointments, providing cost estimates as requested. You take staff messages and help with general cleaning, making a tangible impact every day!

At Floyd's, we're more than a barbershop-we're a national leader in modern grooming, known for our expert services, strong culture, and top-tier talent. Can you see yourself excelling in this customer service role?