Front Desk Receptionist

Body Worx PT; Oklahoma City (OK); On-site; USD 32,000 - 42,000; Full time

Job summary

Bodyworxpt is seeking a Front Desk Receptionist to be the first point of contact for patients. The role requires a friendly, detail-oriented individual able to handle copays, schedule appointments, and greet visitors in a professional manner.

The ideal candidate will have a minimum of 3 years in office/clerical work, proficiency with computers and medical billing, and excellent communication skills to effectively answer phones and coordinate with clinical staff.

Qualifications

• High school diploma required; administrative certificate preferred.
• Minimum 3 years of office/clerical experience.
• Proficient computer skills and medical billing experience.
• Excellent written and verbal communication; professional phone etiquette.

Responsibilities

• Accept copays and required payments.
• Schedule patients with upcoming appointments.
• Greet and welcome patients and visitors.
• Answer incoming calls and route as needed; make outbound calls.
• Order office supplies as needed.
• Scan, fax, and print documents.

Skills

Communication

Office software

Medical billing

Clerical experience

Education

High school diploma

Job description

Front Desk Receptionist

Job Specific Information

We are looking for a pleasant Front Desk Receptionist. Due to you being the first face our patients will see we are looking for a friendly and outgoing personality while also very detailed and disciplined. You must have the skill and ability to think through minor obstacles that may arise.

Job Relationships

The Office Manager will supervise the person in this position. This person will also have relationships with the Physical therapist, physical therapist assistants, receptionist, physical therapy technicians as well as Patients.

Responsibilities and Duties

• 
  Accept all copays and necessary payments
• 
  Schedule patients with upcoming appointments
• 
  Greet and welcome patients and/or visitors
• 
  Answer all incoming calls and redirect them as needed
• 
  Make any necessary outbound calls
• 
  Order supplies as needed
• 
  Scan, Fax and print documents

Qualifications

The position requires a high school diploma with a professional administrative assistant certificate preferred. The candidate must have at least 3 years of experience with office / clerical work, computer knowledge / skills, and medical billing. The candidate must have excellent written and spoken communication skills to be able to answer phones, meet and greet patients and other professionals. The candidate must also have experience with filing systems and office equipment such as fax machine, copier, and multi-line phone system.

Working Environment/ Conditions

The candidate will work in a general office environment and may be exposed to infections and contagious diseases and confidential patient information.

Physical Demands

• 
  Frequent standing, walking, and sitting
• 
  Occasional crouching and reaching
• 
  Continuous manual dexterity (e.g. typing), speaking and hearing

Hours

40 Hours