Front Desk Reception

Uloop Inc.; Miami (FL); On-site; USD 32,000 - 46,000; Full time

Job summary

Uloop Inc. is seeking a bilingual medical front desk professional for a Miami-based role. The candidate will verify insurance, manage eligibility checks, process authorizations, and coordinate referrals while handling patient check-in/check-out, appointments, and payments.

The position requires English/Spanish bilingual proficiency, strong multitasking in a fast-paced medical office, and comfort with technology. Monday–Friday, 8:00 AM–4:00 PM, in-office role.

Qualifications

• 3+ years of medical front desk experience.
• Bilingual English/Spanish required.
• Hands-on experience with insurance verification and eligibility checks.
• Experience obtaining and processing insurance authorizations.
• Patient check-in/check-out experience.
• Experience coordinating referrals.
• Appointment scheduling and confirmation.
• Answering phones and communicating with patients.
• Experience handling patient payments and financial arrangements.
• Ability to multitask and work efficiently in a busy medical office.
• Reliable, punctual, professional, and comfortable with technology.

Responsibilities

• Verify patient insurance and eligibility.
• Schedule and confirm appointments.
• Manage check-in/check-out processes.
• Coordinate referrals and authorizations.
• Answer phones and communicate with patients.
• Process patient payments and financial arrangements.

Skills

Bilingual English/Spanish

Insurance verification

Eligibility checks

Insurance authorizations

Front desk patient intake

Appointment scheduling

Phone handling

Patient payments

Multitasking

Technology proficiency

Reliability & punctuality

Job description

Job Description

• 3+ years of medical front desk experience
• English/Spanish bilingual required
• Hands-on experience with insurance verification and eligibility checks
• Experience obtaining and processing insurance authorizations
• Patient check-in/check-out experience
• Experience coordinating referrals
• Appointment scheduling and confirmation
• Answering phones and communicating with patients
• Experience handling patient payments and financial arrangements
• Ability to multitask and work efficiently in a busy medical office
• Reliable, punctual, professional, and comfortable with technology
• Monday–Friday, 8:00 AM–4:00 AM