Bilingual Medical Receptionist

Burnett Staffing Specialists; El Paso (TX); On-site; USD 21,000 - 22,000; Full time

Job summary

Burnett Staffing Specialists in El Paso, TX is seeking a friendly, professional Bilingual Medical Receptionist to greet patients, manage front desk tasks, and support clinic operations. Fluency in English and Spanish is required to communicate with patients and staff.

The role involves answering calls, scheduling appointments, verifying insurance, routing messages, and maintaining accurate patient information in a fast-paced environment.

Qualifications

• Bilingual English and Spanish required.
• Previous medical reception or healthcare office experience preferred.
• Strong customer service and communication skills.
• Excellent organizational and multitasking abilities.
• Professional and friendly demeanor.
• Ability to handle confidential patient information appropriately.

Responsibilities

• Answer incoming patient phone calls in a professional and courteous manner.
• Schedule and confirm patient appointments.
• Verify patient insurance information.
• Route patient messages to the appropriate department, including prescription refill requests, referral inquiries, and other patient needs.
• Provide exceptional customer service and assist patients with general questions.
• Maintain accurate appointment and patient information.
• Perform additional front office duties as needed.

Skills

Bilingual English/Spanish

Job description

Bilingual Medical Receptionist

Pay: $15.00-16.00 per hour, depending on experience

We are seeking a friendly, professional, and customer-service-oriented Bilingual Medical Receptionist to join our team. The ideal candidate will be fluent in both English and Spanish and able to provide excellent service to patients while handling a variety of front-office responsibilities.

Responsibilities

• Answer incoming patient phone calls in a professional and courteous manner
• Schedule and confirm patient appointments
• Verify patient insurance information
• Route patient messages to the appropriate department, including prescription refill requests, referral inquiries, and other patient needs
• Provide exceptional customer service and assist patients with general questions
• Maintain accurate appointment and patient information
• Perform additional front office duties as needed

Qualifications

• Bilingual in English and Spanish required
• Previous medical reception or healthcare office experience preferred
• Strong customer service and communication skills
• Excellent organizational and multitasking abilities
• Professional and friendly demeanor
• Ability to handle confidential patient information appropriately