Front Desk & QBHP: Mental Health Support Specialist

GOEBEL FIXTURE COMPANY; Pine Bluff (AR); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Life Insurance

Long Term Disability Insurance

Voluntary Benefits

401k

Paid Time Off

Job summary

Counseling Clinic Inc. is seeking a Front Desk Receptionist/QBHP in Pine Bluff, AR.

You will handle front desk duties, scheduling, check-in, billing tasks, and telehealth coordination, with emphasis on accurate data entry and compassionate client service. The QBHP responsibilities include establishing supportive relationships, collaborating with the treatment team, and ensuring timely documentation and referrals, while maintaining compliance and confidentiality.

Qualifications

• Front desk experience in a medical/clinic setting preferred.
• Strong communication and interpersonal skills.
• Ability to verify patient information and manage appointments.

Responsibilities

• Answer incoming calls and route to appropriate staff.
• Schedule on-site and telehealth appointments and confirm via reminders.
• Check-in patients, collect co-pays, and verify insurance information.

Skills

Customer service

Phone etiquette

Documentation

Education

High school diploma

Bachelor's degree preferred

Tools

EMR systems

Job description

Counseling Clinic Inc. is seeking a Front Desk Receptionist/QBHP in Pine Bluff, AR.

You will handle front desk duties, scheduling, check-in, billing tasks, and telehealth coordination, with emphasis on accurate data entry and compassionate client service. The QBHP responsibilities include establishing supportive relationships, collaborating with the treatment team, and ensuring timely documentation and referrals, while maintaining compliance and confidentiality.