Front Desk Pro — Sundays Off & Benefits

America's Best; Cleveland (OH); On-site; USD 31,000 - 42,000; Full time

Benefits offered by this job

401k retirement savings with company

Paid sick time

Parental leave

Employee eyewear discount

College scholarship program

Job summary

America's Best in Cleveland, OH is seeking a friendly Receptionist to welcome customers, answer phones, and keep patient records organized. You will schedule appointments and help patients with basic insurance information to ensure smooth visits.

A high school diploma is required and 0–2 years of related experience is preferred. The role involves maintaining an orderly reception area, coordinating with team members, and handling daily mail and supplies.

Qualifications

• 0-2 years related experience or training preferred.
• Experience handling multiple phone lines preferred.
• Experience in receptionist/front office roles preferred.
• Strong customer service and organizational skills required.

Responsibilities

• Greet customers and maintain smooth store flow.
• Answer and screen incoming calls.
• Manage patient records and appointment scheduling.
• Process insurance documents as needed.
• Keep reception area tidy and stocked with materials.
• Assist with daily mail and deliveries.

Skills

Customer service

Multitasking

Phone handling

Organizational skills

Education

High School Diploma

Job description

America's Best in Cleveland, OH is seeking a friendly Receptionist to welcome customers, answer phones, and keep patient records organized. You will schedule appointments and help patients with basic insurance information to ensure smooth visits.

A high school diploma is required and 0–2 years of related experience is preferred. The role involves maintaining an orderly reception area, coordinating with team members, and handling daily mail and supplies.