Front Desk Pro: Night Audit & Guest Services

PM Hotel Group; Nashville (TN); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Hotel discounts

Excellent pay

Job summary

PM Hotel Group in Nashville is seeking a friendly Front Desk team member to be the face of the hotel, ensuring a warm welcome from check-in to check-out.

You’ll help guests with local recommendations, handle cash and use computers and property management systems to keep operations smooth. If you are reliable, upbeat, and able to juggle schedules including nights and weekends, this role offers engaging hours and opportunities to grow within a growing hotel company.

Qualifications

• High School diploma or equivalent.
• 3 to 6 months of related experience.
• People-person with a friendly demeanor.
• Ability to interact with guests and staff politely and promptly.

Responsibilities

• Provide warm, welcoming front desk service from check-in to check-out.
• Share knowledge of local restaurants, entertainment and events.
• Handle cash securely and use computers, databases, and PMS to manage tasks.

Skills

Customer service

Communication

People skills

Education

High School diploma

Tools

PMS (Property Management Systems)

Databases

Computers

Job description

PM Hotel Group in Nashville is seeking a friendly Front Desk team member to be the face of the hotel, ensuring a warm welcome from check-in to check-out.

You’ll help guests with local recommendations, handle cash and use computers and property management systems to keep operations smooth. If you are reliable, upbeat, and able to juggle schedules including nights and weekends, this role offers engaging hours and opportunities to grow within a growing hotel company.