Front Desk Pro: Hospitality, Flexible Hours & Advancement

E.M.A. Hospitality; Milwaukee (WI); Presencial; USD 18 000 - 23 000; Tempo integral

Resumo da oferta

Hampton Inn Milwaukee is seeking a friendly Front Desk Clerk to deliver exceptional guest service. You will handle check-ins, check-outs, and guest inquiries, ensuring a smooth and welcoming experience.

Ideal candidates have strong communication, attention to detail, and the ability to multitask in a fast-paced hotel environment. Flexible hours including evenings and weekends are required.

Qualificações

• High school diploma or equivalent.
• Experience in customer service or hospitality preferred.
• Excellent communication and interpersonal skills.
• Proficiency with hotel management systems and MS Office.

Responsabilidades

• Greet guests and process check-ins/check-outs.
• Provide information about services, facilities, and local attractions.
• Handle payments and issue room keys.
• Respond promptly to guest inquiries and resolve complaints.
• Assist with reservations, modifications, and cancellations.
• Maintain records and balance cash drawers each shift.
• Monitor lobby to ensure safety and security.

Conhecimentos

Excellent communication

Interpersonal skills

Attention to detail

Multitasking

Formação académica

High school diploma or equivalent

Ferramentas

MS Office

Hotel management systems

Descrição da oferta de emprego

Hampton Inn Milwaukee is seeking a friendly Front Desk Clerk to deliver exceptional guest service. You will handle check-ins, check-outs, and guest inquiries, ensuring a smooth and welcoming experience.

Ideal candidates have strong communication, attention to detail, and the ability to multitask in a fast-paced hotel environment. Flexible hours including evenings and weekends are required.