Front Desk Pro — Fast-Paced Hospitality, Growth & Perks

White Lodging; Milwaukee (WI); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

DailyPay

Shift swapping app

401(k) match

PTO with rollover

Hotel room discounts

Tuition reimbursement

Job summary

White Lodging is seeking a Front Desk Agent at the Westin Milwaukee in Milwaukee, WI. This guest-facing role handles check-in/check-out, reservations, and guest concerns, supporting daily hotel operations.

Starting pay is $16.50/hour with performance incentives and weekly potential. PM shift is required; no prior hotel experience is needed, and the company invests in development and benefits for its associates.

Qualifications

• Strong communication and guest service skills.
• Ability to manage multiple priorities in a fast-paced environment.
• PM shift availability during the week is required.

Responsibilities

• Execute check-in and check-out procedures accurately.
• Manage reservations and guest accounts.
• Resolve guest concerns promptly to maintain service quality.
• Maintain knowledge of hotel services, rates, and amenities.
• Ensure cash handling and accounting procedures are followed.

Skills

Clear communication

Guest service

Problem solving

multitasking

Job description

White Lodging is seeking a Front Desk Agent at the Westin Milwaukee in Milwaukee, WI. This guest-facing role handles check-in/check-out, reservations, and guest concerns, supporting daily hotel operations.

Starting pay is $16.50/hour with performance incentives and weekly potential. PM shift is required; no prior hotel experience is needed, and the company invests in development and benefits for its associates.