Receptionist, Balise Toyota

Balise Auto; West Springfield (MA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Disability insurance

401(k) with company match

Flexible spending accounts

Paid Time Off

Employee discounts

Job summary

Balise Auto in West Springfield, MA is seeking a front desk receptionist to manage the front desk and perform administrative tasks. You will greet customers, answer questions, and provide information on procedures or policies.

Responsibilities include cash handling, processing transactions, issuing receipts, and maintaining service records. ADP experience and proficiency in Word & Excel are preferred. Previous receptionist experience is a plus.

Qualifications

• Greeting customers at the reception and answering inquiries.
• Provide excellent customer service throughout visits.
• Direct visitors by using directories and giving instructions.
• Compute and record transaction totals.
• Use ADP daily and maintain records.
• Possess strong cash handling and cash drawer reconciliation.

Responsibilities

• Greet customers at the reception and answer questions.
• Maintain directories and direct visitors to appropriate personnel.
• Process transactions and reconcile cash drawer at shift start/end.
• Provide administrative support as needed.
• Issue receipts, refunds, or credits when applicable.

Skills

Customer service

Front desk

Cash handling

Communication skills

Administrative tasks

Tools

ADP

Word

Excel

Cash register

Job description

ReceptionistBalise is looking for a front desk receptionist to manage the front desk and to perform a variety of administrative and clerical tasks.Job Description:Greeting customers at the Reception, answering customers' questions and providing information on procedures or policies.Provides excellent customer service throughout the customers visit.Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.Directs visitors by maintaining employee and department directories; giving instructions.Computing and recording transaction totals.Counting money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change, as well as reconciling the cash drawer at the end of the shift.Files and maintains all service records as required by the warrantorEstablishing or identifying prices of parts or service and tabulating bills using calculators, cash registers, or computers.Using ADP on a daily basisKeeps informed of all factory recalls and bulletins.Provide additional administrative support as needed.Issuing receipts, refunds, credits, or change due to customers.Compiling and maintaining non-monetary reports and records.Environmental & Physical Requirements:While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands and fingers to feel and handle, reach with arms and hands, talk and hear.While performing the duties of this job, the employee may incidentally be required to stoop, kneel and crouch, lift weight or exert a force up to a maximum of 25 poundsBenefits Include:Health, dental, life and disability insurance401(k) with company matchFlexible spending accountsPaid Time-OffEmployee discounts on service, parts and vehiclesCustomer Service experiencePrevious Receptionist experience is preferred but not required.Experience with ADP is preferredCashiers need to be responsible and organized, and have good communication skills.Must be trained in Word & Excel