Front Desk Patient Services Specialist I

American Academy of Sleep Medicine; Waco, Northern (TX, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Tuition reimbursement

PTO from day 1

Job summary

Baylor Scott & White Health in Texas is seeking a Patient Services Specialist 1 to provide administrative support in a physician office, clinic, or similar setting. You will assist patients with check-in/check-out, scheduling, insurance verification, and phone inquiries to ensure high-quality, patient-centered care.

Key responsibilities include registering patients, collecting insurance information, posting payments, generating reports, and guiding patients to the appropriate waiting areas.

Qualifications

• HS diploma or GED required.
• Less than 1 year of experience in patient services or related role.

Responsibilities

• Assist with patient duties including check-in/check-out and scheduling.
• Verify insurance information and register patients.
• Accept payments and post charges.
• Provide accurate information to patients and external entities.
• Answer phones and direct visitors.
• Support medical records duties as requested.

Skills

Communication skills

Telephone etiquette

Data entry

Patient relations

Attention to detail

Empathy

Education

HS Diploma/GED Equivalent

Tools

EHR systems

Billing software

Job description

Baylor Scott & White Health in Texas is seeking a Patient Services Specialist 1 to provide administrative support in a physician office, clinic, or similar setting. You will assist patients with check-in/check-out, scheduling, insurance verification, and phone inquiries to ensure high-quality, patient-centered care.

Key responsibilities include registering patients, collecting insurance information, posting payments, generating reports, and guiding patients to the appropriate waiting areas.