Front Desk & Patient Services Specialist (Healthcare)

QualDerm Partners; Nashville (TN); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive Pay

Health Coverage

Generous 401(k) Plan

Paid Time Off

Life Insurance

Disability Protection

Wellness Plans

EAP

Referral Bonus Program

Job summary

QualDerm Partners in Nashville, TN is seeking a Front Office Receptionist to handle patient registration, verify insurance, and support physicians and patients with exceptional service. You will greet visitors, manage EMR entries, schedule appointments, collect copays, and help maintain a welcoming, efficient front desk in our expanding dermatology network.

You will also assist with billing coordination, respond to inquiries, and ensure smooth operations at the front desk while upholding patient

Qualifications

• High School Diploma required; Associates Degree preferred.
• 1 year customer service experience in health care office preferred.

Responsibilities

• Welcomes patients and visitors by greeting them in person or on the telephone, answering or referring inquiries.
• Notes patient arrival in Practice Management System (EMR)
• Identifies patients by date of birth and name in computer system and creates new account if patient is not in the system
• Prepares necessary patient paperwork prior to patient's appointment
• Calls
• No Show

Skills

Customer service

Phone etiquette

Education

High School Diploma

Tools

EMR system

Job description

QualDerm Partners in Nashville, TN is seeking a Front Office Receptionist to handle patient registration, verify insurance, and support physicians and patients with exceptional service. You will greet visitors, manage EMR entries, schedule appointments, collect copays, and help maintain a welcoming, efficient front desk in our expanding dermatology network.

You will also assist with billing coordination, respond to inquiries, and ensure smooth operations at the front desk while upholding patient