Front Desk Patient Services Specialist - Eye Care

Ascendvision; Orlando (FL); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading healthcare provider in Orlando is seeking a Patient Services Specialist to enhance patient experiences through exceptional customer service and efficient registration processes. The ideal candidate should have a high school diploma and strong communication skills, with a preference for those certified as Patient Services Specialists. Responsibilities include patient check-ins, managing information confidentiality, and addressing patient concerns. Join a dedicated team committed to delivering top-notch care in a professional environment.

Qualifications

• High School diploma or equivalent is required.
• Certification as a Patient Services Specialist is preferred.
• Excellent verbal and written communication skills are necessary.

Responsibilities

• Create a positive patient experience through exceptional customer service.
• Coordinate and complete patient registration activities.
• Address patient concerns and ensure confidentiality.

Skills

Customer service

Verbal communication

Written communication

Microsoft Office proficiency

Confidentiality

Education

High School diploma or equivalent

Certified Patient Services Specialist

Job description

A leading healthcare provider in Orlando is seeking a Patient Services Specialist to enhance patient experiences through exceptional customer service and efficient registration processes. The ideal candidate should have a high school diploma and strong communication skills, with a preference for those certified as Patient Services Specialists. Responsibilities include patient check-ins, managing information confidentiality, and addressing patient concerns. Join a dedicated team committed to delivering top-notch care in a professional environment.