Front Desk & Patient Services Specialist – Dermatology

QualDerm Partners; Zebulon (NC); Presencial; USD 2.066.000 - 3.031.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health coverage

401(k) plan

Paid time off (PTO)

Life insurance

Disability protection

EAP

Employee discounts

Referral bonus program

Descripción de la vacante

QualDerm Partners is seeking a Front Office Receptionist in Zebulon, NC to handle patient registrations and insurance verification with strong customer service. You will use the EMR and Practice Management System, greet patients, schedule appointments, and maintain patient records with confidentiality.

The role requires a High School Diploma, 1 year of healthcare front desk experience, and excellent communication.

Formación

• High School Diploma required; Associate's Degree preferred.
• 1 year of customer service experience in a healthcare office preferred.
• Experience with dermatology or medical offices is a plus.

Responsabilidades

• Greet patients and visitors, in person or by phone, and direct as needed.
• Register patients in the EMR/Practice Management System.
• Verify patient identity, eligibility, and insurance coverage.
• Collect copays and outstanding balances with confidentiality.
• Schedule and optimize appointments for patient satisfaction and provider time.
• Maintain accurate patient information and documentation.

Conocimientos

Customer service

Healthcare office

EMR systems

Communication

Educación

High School Diploma

Associate's Degree preferred

Herramientas

EMR system

Practice Management System

Descripción del empleo

QualDerm Partners is seeking a Front Office Receptionist in Zebulon, NC to handle patient registrations and insurance verification with strong customer service. You will use the EMR and Practice Management System, greet patients, schedule appointments, and maintain patient records with confidentiality.

The role requires a High School Diploma, 1 year of healthcare front desk experience, and excellent communication.