Medical Front Desk Specialist — Patient Care & Scheduling

Spire Orthopedic Partners; Peabody (MA); On-site; USD 40,000 - 58,000; Full time

Benefits offered by this job

Growth opportunities

Dynamic environment

Diverse network

Employee tools program

Competitive pay

Generous PTO

Health benefits

Job summary

Spire Orthopedic Partners is a growing national MSO supporting orthopedic practices with resources to focus on patient care. We are seeking an organized, detail-oriented Medical Office Administrator to handle patient registration, scheduling, insurance verification and multi-system data entry.

You will manage calls, verify demographics and insurance details, and support clinical staff to ensure smooth daily operations.

Qualifications

• High School diploma or GED.
• One-year medical office, call center or related experience preferred.
• Familiarity with HIPAA and insurance procedures.
• Excellent verbal and written communication skills.
• Ability to multitask and maintain confidentiality.

Responsibilities

• Provide excellent customer service.
• Register and schedule patients; input demographics and insurance information.
• Verify patient insurance and referrals.
• Handle calls from patients and gather necessary information.
• Check in/out patients and collect co-pays for cash reconciliation.
• Maintain appointment scheduling and update patient information.
• Communicate with hospitals and care facilities regarding patient care.
• Schedule diagnostic tests and follow-up appointments.

Skills

Customer service

Communication skills

Multitasking

Professional etiquette

Confidentiality

Education

High School diploma or GED

Tools

Microsoft Office

Web browsers

Job description

Spire Orthopedic Partners is a growing national MSO supporting orthopedic practices with resources to focus on patient care. We are seeking an organized, detail-oriented Medical Office Administrator to handle patient registration, scheduling, insurance verification and multi-system data entry.

You will manage calls, verify demographics and insurance details, and support clinical staff to ensure smooth daily operations.