Front Desk & Patient Services Specialist

Rolling Hills Clinic; Corning (CA); On-site; USD 30,000 - 33,000; Full time

Job summary

Rolling Hills Clinic is seeking a Medical Patient Services Coordinator to be the first point of contact for patients and the public. You will greet patients, answer inquiries, schedule visits, verify insurance, post payments, and register patients in the EMR with accuracy.

You will also manage patient flows, confirm appointments, and uphold HIPAA compliance while coordinating with clinicians to maintain smooth daily operations.

Qualifications

• Must be at least 18 years old and have a high school diploma or equivalent.
• One year certificate from college or technical school, or 3–6 months related experience.
• Bilingual abilities are preferred.

Responsibilities

• Greet patients and visitors as they arrive at the clinic.
• Answer questions about the clinic and provide information.
• Check in patients for appointments and verify demographics.
• Register patients in the EMR and assist with forms.
• Verify insurance eligibility and post payments; reconcile end-of-day cash.
• Schedule and maintain doctor/hygienist calendars to meet goals.
• De-escalate patient grievances and escalate as needed.
• Maintain HIPAA/HITECH/OSHA compliance and protect patient data.

Skills

Bilingual

Communication skills

Front desk reception

Education

High School Diploma or equivalent

One year certificate from college or technical school

Tools

EMR software

Job description

Rolling Hills Clinic is seeking a Medical Patient Services Coordinator to be the first point of contact for patients and the public. You will greet patients, answer inquiries, schedule visits, verify insurance, post payments, and register patients in the EMR with accuracy.

You will also manage patient flows, confirm appointments, and uphold HIPAA compliance while coordinating with clinicians to maintain smooth daily operations.