Front Desk & Patient Services Coordinator

FX Physical Therapy; Timonium (MD); Presencial; USD 22.000 - 23.000; Jornada completa

Descripción de la vacante

FX Physical Therapy in Timonium, MD is hiring a Clinic Assistant to deliver exceptional front-desk service, supporting patients from check-in to checkout.

The role emphasizes friendly communication, accurate insurance verification, copay collection, appointment scheduling, and collaboration with therapists.

Full-time hours Monday-Thursday 11:30am–7:00pm, with compensation at $16–$17 per hour, based on experience, and a welcoming, fast-paced clinic environment.

Formación

• Excellent customer service and communication skills.
• Ability to handle multiple tasks simultaneously and stay organized.
• Strong interpersonal skills and professional demeanor.
• Reliable and takes initiative to follow protocols.

Responsabilidades

• Greet patients and manage front desk communications.
• Collect copays and verify basic insurance information.
• Schedule and reschedule appointments including cancellations.
• Maintain a clean, welcoming reception area.
• Support therapists and office staff to ensure smooth daily operations.
• Demonstrate professionalism and excellent customer service.
• Answer phones and respond to patient inquiries.
• Follow clinic policies and dress code.
• Problem-solving and ability to take initiative.

Conocimientos

Customer service

Communication

Multitasking

Interpersonal skills

Professionalism

Problem solving

Descripción del empleo

FX Physical Therapy in Timonium, MD is hiring a Clinic Assistant to deliver exceptional front-desk service, supporting patients from check-in to checkout.

The role emphasizes friendly communication, accurate insurance verification, copay collection, appointment scheduling, and collaboration with therapists.

Full-time hours Monday-Thursday 11:30am–7:00pm, with compensation at $16–$17 per hour, based on experience, and a welcoming, fast-paced clinic environment.