Part-Time Front Desk & Patient Care Assistant

FX Physical Therapy; Pikesville (MD); Sur place; USD 21 000 - 23 000; Temps partiel

Résumé du poste

FX Physical Therapy is seeking a Clinic Assistant to represent the brand at the front desk and support therapists and the office coordinator. The role emphasizes a friendly, upbeat demeanor, professional interaction with patients, and accurate handling of payments and scheduling.

Prioritizing clear communication and efficient processes will help exceed patient expectations. Responsibilities include assisting with patient intake, verifying insurance benefits, collecting copays, rescheduling

Qualifications

• Must be able to maintain a friendly, upbeat mood at the front office.
• Excellent customer service and communication skills.
• Able to handle multiple tasks in a fast paced environment.
• Reliable, takes initiative, and follows protocols.

Responsabilités

• Maintain a friendly upbeat mood and demeanor at the front office.
• Demonstrate professionalism with patients and employees.
• Provide excellent customer service and communication.
• Take initiative to complete tasks and follow protocols accurately.
• Know FX Physical Therapy services.
• Assist with patient intake at appointment start.
• Collect copays, deductibles, and/or past due amounts in POS system.
• Reschedule canceled appointments and contact new patient leads.
• Ensure clinic is clean, neat, and organized.
• Verify insurance benefits for new patients.

Connaissances

Customer service

Communication

Multitasking

Interpersonal skills

Professionalism

Dress code compliance

Problem solving

Time management

Outils

POS system

Description du poste

FX Physical Therapy is seeking a Clinic Assistant to represent the brand at the front desk and support therapists and the office coordinator. The role emphasizes a friendly, upbeat demeanor, professional interaction with patients, and accurate handling of payments and scheduling.

Prioritizing clear communication and efficient processes will help exceed patient expectations. Responsibilities include assisting with patient intake, verifying insurance benefits, collecting copays, rescheduling