Endoscopy Front Desk Pro: Patient Access & Admin

United Digestive; Decatur (GA); On-site; USD 21,000 - 28,000; Full time

Job summary

United Digestive is seeking a friendly medical receptionist to support the endoscopy center. You will check patients in, collect payments, update records in Centricity, and alert nurses to patient arrivals. Ensure patients have a ride home when needed and prepare charts for procedures.

You will handle front desk duties, answer phones, assist with admissions, and perform light clerical tasks while maintaining a neat, organized environment in the endoscopy center.

Qualifications

• High school diploma or equivalent; MA certificate accepted.
• Ability to follow written and verbal instructions related to patient care and procedures.
• Willingness to expand skills to include minor procedures and data entry.
• Effective communication with patients, families, and staff.

Responsibilities

• Greet patients and notify nurses that a patient is in the waiting area.
• Address patient and visitor concerns courteously and relay information as needed.
• Restock supplies, maintain equipment, and keep the area neat and orderly.
• Answer phones and relay messages to the appropriate party.
• Assist with admission and discharge procedures as directed.
• Make pre-procedure calls and initiate medical records for admissions.
• Update patient and insurance information as needed.
• Assist in retrieving necessary patient information and supplies.
• Ensure documents to referring physicians are sent out.
• Cross-train to perform other endoscopy center tasks.

Skills

Communication

Data entry

Following directions

Education

High school diploma or equivalent

Medical Assistant certificate

Job description

United Digestive is seeking a friendly medical receptionist to support the endoscopy center. You will check patients in, collect payments, update records in Centricity, and alert nurses to patient arrivals. Ensure patients have a ride home when needed and prepare charts for procedures.

You will handle front desk duties, answer phones, assist with admissions, and perform light clerical tasks while maintaining a neat, organized environment in the endoscopy center.