Front Desk & Patient Experience Coordinator

Sedona Eye Care; Sedona (AZ); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Competitive salary

Employee discounts

Free uniforms

Opportunity for advancement

Paid time off

Vision insurance

Job summary

Sedona Eye Care is seeking a friendly Front Desk Representative to be the welcoming first contact for our family practice. You will greet patients, check in, schedule appointments, answer calls, and collect payments with a calm, organized approach.

Ideal candidates are detail-oriented, capable of multitasking in a busy environment, and possess excellent communication skills to ensure a positive patient experience and smooth daily operations.

Qualifications

• Excellent communication skills and a service mindset.
• Strong work ethic and a positive attitude.
• Familiarity with computers and scheduling software.
• Ability to multitask in a busy environment with attention to detail.

Responsibilities

• Greet patients on arrival and collect insurance information.
• Answer phone calls and schedule appointments.
• Assist patients with paperwork and consent forms.
• Maintain a clean and welcoming office environment.
• Provide general patient service and support.

Skills

Excellent communication skills

Strong work ethic and positive atitude

Familiar with computers and scheduling

Excellent multi-tasking skills

Job description

Sedona Eye Care is seeking a friendly Front Desk Representative to be the welcoming first contact for our family practice. You will greet patients, check in, schedule appointments, answer calls, and collect payments with a calm, organized approach.

Ideal candidates are detail-oriented, capable of multitasking in a busy environment, and possess excellent communication skills to ensure a positive patient experience and smooth daily operations.