Front Desk & Patient Experience Coordinator

AEG Vision; Knoxville (TN); Presencial; USD 25.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) with Match

Medical/Dental/Vision/Life/STD/LTD

Employee Vision Discount Program

HSA/FSA

PTO

Paid Holidays

Descripción de la vacante

AEG Vision, Knoxville, is seeking a Patient Care Coordinator to oversee front desk operations and support patient flow across the care team. You will greet patients, manage calls and emails, schedule appointments, verify insurance, and enter demographics in the EMR.

This role emphasizes clear communication, organization, and seamless coordination to deliver a high-quality patient experience. Strong teamwork with clinicians and staff is essential, as is maintaining patient confidentiality and a

Formación

• High school diploma or equivalent.
• Basic computer literacy and EMR familiarity.
• Strong organizational and communication skills.
• Ability to protect patient confidentiality and work across teams.

Responsabilidades

• Greet patients and serve as primary contact.
• Answer calls, respond to inquiries, manage emails.
• Schedule appointments and optimize provider calendars.
• Verify insurance eligibility and enter patient data in EMR.
• Collect charges and payments into EMR; monitor balances.
• Coordinate with care team to ensure smooth patient flow.

Conocimientos

Organizational skills

Communication skills

Interpersonal skills

EMR literacy

Educación

High school diploma or equivalent

Herramientas

EMR software

Descripción del empleo

AEG Vision, Knoxville, is seeking a Patient Care Coordinator to oversee front desk operations and support patient flow across the care team. You will greet patients, manage calls and emails, schedule appointments, verify insurance, and enter demographics in the EMR.

This role emphasizes clear communication, organization, and seamless coordination to deliver a high-quality patient experience. Strong teamwork with clinicians and staff is essential, as is maintaining patient confidentiality and a