Front Desk Patient Experience Advocate

3M HEALTHCARE; United States; On-site; USD 20,664 - 26,174; Full time

Job summary

UMC Health System is seeking a dedicated full-time front desk receptionist for a busy clinic. You will greet patients, answer calls, register patients in the UMCP system, and support the scheduling process. The role emphasizes exceptional service in a fast-paced environment.

Expect 40 hours per week with a schedule of 8AM-6PM, Monday through Friday. Benefits include PTO, health coverage, and retirement plans. Training and growth opportunities are available.

Qualifications

• Must have high school diploma and strong customer service skills.
• Typing speed of 30 wpm and attention to detail are required.
• Excellent communication and ability to adapt to changes.

Responsibilities

• Greet patients in person and via telephone in a professional manner.
• Register patients in the UMCP computer system and manage forms.
• Verify benefits, collect co-pays, and support appointment scheduling.
• Maintain a friendly, calm, and efficient front desk environment.

Skills

Customer service

Organizational skills

Communication skills

Learn quickly

Adaptability

Education

High School diploma

Tools

Computer skills

Job description

UMC Health System is seeking a dedicated full-time front desk receptionist for a busy clinic. You will greet patients, answer calls, register patients in the UMCP system, and support the scheduling process. The role emphasizes exceptional service in a fast-paced environment.

Expect 40 hours per week with a schedule of 8AM-6PM, Monday through Friday. Benefits include PTO, health coverage, and retirement plans. Training and growth opportunities are available.