Front Desk / Patient Coordinator

Straine; St. Louis (MO); Presencial; USD 25.000 - 28.000; Jornada completa

Descripción de la vacante

Watson Pointe Dental is seeking a full-time Front Desk / Patient Coordinator to join our team in St. Louis, MO. This role handles front office operations, scheduling, phone communications, and insurance support in a fast-paced, team-oriented practice.

This is an excellent opportunity for someone who enjoys working with patients, staying organized, and contributing to a smooth and efficient front office. Compensation ranges from $18 to $20 per hour, based on experience.

Formación

• Minimum of 2 years of dental front office experience preferred.
• Experience with dental insurance verification is a plus.
• Strong communication and customer service skills.
• Friendly, professional, and team-oriented demeanor.
• Ability to multitask and stay organized in a fast-paced environment.

Responsabilidades

• Greet patients and manage check-in/check-out processes
• Answer incoming phone calls and assist with patient inquiries
• Schedule and confirm patient appointments to maintain a productive schedule
• Verify patient insurance benefits and eligibility prior to appointments
• Assist with basic insurance tasks, including claims follow-up as needed
• Maintain accurate patient records and documentation
• Support membership plans or payment programs as applicable
• Collaborate with clinical and administrative teams to ensure efficient daily operations

Conocimientos

Dental front office

Insurance verification

Communication skills

Customer service

Team-oriented

Descripción del empleo

Watson Pointe Dental

Watson Pointe Dental is seeking a full-time Front Desk / Patient Coordinator to join our team. This role is a key part of the patient experience and supports both administrative and insurance-related functions within a fast-paced, team-oriented practice.

Watson Pointe Dental

Watson Pointe Dental is seeking a full-time Front Desk / Patient Coordinator to join our team. This role is a key part of the patient experience and supports both administrative and insurance-related functions within a fast-paced, team-oriented practice.

This is an excellent opportunity for someone who enjoys working with patients, staying organized, and contributing to a smooth and efficient front office.

Schedule

• Monday 8:30-5
• Tuesday 7:30-5
• Wed 7:30-4
• Thursday 8:30-5
• Friday 6:30-1

Position Overview

The Front Desk / Patient Coordinator is responsible for managing day-to-day front office operations, including patient scheduling, phone communication, and insurance support. This role serves as the first point of contact for patients and plays a critical role in creating a welcoming, professional environment while keeping the schedule full and organized.

Key Responsibilities

• Greet patients and manage check-in/check-out processes
• Answer incoming phone calls and assist with patient inquiries
• Schedule and confirm patient appointments to maintain a productive schedule
• Verify patient insurance benefits and eligibility prior to appointments
• Assist with basic insurance tasks, including claims follow-up as needed
• Maintain accurate patient records and documentation
• Support membership plans or payment programs as applicable
• Collaborate with clinical and administrative teams to ensure efficient daily operations

Qualifications

• Minimum of 2 years of dental front office experience preferred
• Experience with dental insurance verification is a plus
• Strong communication and customer service skills
• Friendly, professional, and team-oriented demeanor
• Ability to multitask and stay organized in a fast-paced environment

Compensation

$18–$20 per hour, based on experience

What We’re Looking For

• A dependable and detail-oriented team member
• Someone who thrives in a patient-facing role
• Strong work ethic and positive attitude
• Comfortable working within a DSO-supported environment