Dental Office Coordinator

DirectDental; City of Rochester (NY); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Medical

Dental

401k

PTO

Bonuses

Job summary

DirectDental in Rochester, NY is seeking a Front Desk Coordinator to join our boutique dental practice. The ideal candidate will multitask confidently, be highly organized, and deliver an exceptional patient experience. This role requires warm, professional communication and ownership of daily front desk operations.

Responsibilities include phone handling, scheduling, patient communication, and coordination of treatments, with adherence to dental coding and software. Mon‑Thu, 7:45 am–5:15 pm.

Qualifications

• Dental knowledge and experience mandatory.
• Understanding of Dental Coding, Scheduling, Dental Software and Microsoft Office.

Responsibilities

• Manage phones, scheduling, and patient communication.
• Handle financial discussions and treatment coordination.
• Perform general administrative duties and clinic support.

Skills

Multitasker

Detail-oriented

Communication

Professional demeanor

Job description

Front Desk Coordinator — Join Our Team

We are looking for a warm, professional, detail-oriented Front Desk Coordinator to join our boutique dental practice.

We are seeking someone who thrives in a fast-paced environment, can multitask with confidence and takes pride in creating an exceptional experience for every patient.

The ideal candidate is:

• Organized and exceptionally detail-oriented
• A confident multitasker who can prioritize and stay calm when things get busy
• A self-starter who sees what needs to be done and takes initiative
• Warm, welcoming, and genuinely enjoys connecting with people
• Professional, polished, and an excellent communicator
• Dependable and accountable
• Comfortable managing phones, scheduling, patient communication, financial discussions, treatment coordination, and administrative responsibilities
• Someone who takes ownership rather than waiting to be told what to do

Our philosophy is simple:

We believe the front desk sets the tone for the entire patient experience. We are looking for someone who understands that every phone call, interaction, detail, and follow-through matters.

If you are someone who takes pride in your work, loves organization, enjoys helping people, and wants to be part of a team that strives for excellence, we would love to hear from you.

Join a practice where detail defines the smile—and where every team member matters.

Dental Knowledge and Experience is mandatory. Must have an understanding of Dental Coding, Scheduling, Dental Software and Microsoft Office.

Position is Monday through Thursday 7:45 am till 5:15 pm

Benefits:

• Medical
• Dental
• 401k
• PTO
• Bonuses

Compensation:

• $25-$30/hour