Front Desk Patient Coordinator

Legacy Dental; Austin (MN); On-site; USD 22,000 - 36,000; Full time

Benefits offered by this job

Competitive hourly pay based on exp

Generous PTO and paid holidays

401(k) with 3% Safe Harbor

Medical and dental insurance

YMCA wellness membership

Uniform allowance

Opportunities for professional growth

Job summary

Legacy Dental in Austin, MN is seeking a Front Desk Patient Coordinator (Full-Time) to welcome patients, answer phones, schedule appointments, verify insurance, and keep accurate records. You will coordinate daily schedules with the clinical team and help maintain an organized front office.

If you are friendly, organized, and dependable, with experience in a dental office or customer service, this role offers competitive pay based on experience, generous PTO and holidays, 401(k), insurance

Qualifications

• Prior front desk or administrative experience preferred.
• Strong communication and organizational skills.
• Familiarity with dental practice software.

Responsibilities

• Welcome patients and create a warm, positive first impression.
• Answer phones and assist patients with scheduling appointments.
• Check patients in and out while ensuring accurate records.
• Verify insurance information and assist with patient accounts.
• Coordinate the daily schedule with the clinical team.
• Respond to patient questions and provide outstanding customer service.
• Help maintain an organized, efficient front office.
• Support the team to ensure every patient has an exceptional experience.

Skills

Front desk experience

Customer service

Dental office experience

Communication skills

Job description

Front Desk Patient Coordinator (Full-Time)

Legacy Dental | 800 1st Ave SW, Austin, MN 55912

Competitive Pay + Comprehensive Benefits

Be the First Smile Our Patients See

At Legacy Dental, you're more than the person who answers the phone—you play a vital role in creating an exceptional patient experience from the moment someone walks through our doors. We're looking for a friendly, organized, and dependable Front Desk Patient Coordinator who enjoys helping people, thrives in a team environment, and takes pride in keeping things running smoothly. If you're someone who loves building relationships, staying organized, and making a positive impact every day, we'd love to meet you.

Why You'll Love Working Here

Competitive Compensation & Benefits

• Competitive hourly pay based on experience
• Generous PTO and paid holidays
• 401(k) with 3% Safe Harbor contribution
• Medical and dental insurance
• YMCA wellness membership benefit
• Uniform allowance
• Opportunities for professional development and growth

A Positive, Team-First Culture

We've built a workplace centered on trust, communication, and collaboration. Our doctors, hygienists, assistants, and administrative team work together to create an organized, welcoming, and supportive environment where everyone contributes to outstanding patient care.

Modern Technology That Makes Your Job Easier

• Digital patient forms and paperless workflows
• Modern practice management software
• Digital scheduling and appointment reminders
• Integrated patient communication tools

What You'll Do

• Welcome patients and create a warm, positive first impression
• Answer phones and assist patients with scheduling appointments
• Check patients in and out while ensuring accurate records
• Verify insurance information and assist with patient accounts
• Coordinate the daily schedule with the clinical team
• Respond to patient questions and provide outstanding customer service
• Help maintain an organized, efficient front office
• Support the team to ensure every patient has an exceptional experience

What We're Looking For

• Previous front desk, administrative, customer service, or dental office experience preferred
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Professional, friendly, and dependable
• Comfortable learning and using dental practice software
• Positive attitude and team-oriented mindset
• Commitment to providing outstanding customer service

About Legacy Dental

At Legacy Dental, we believe great dentistry starts with a great team. We've created an environment where people feel respected, supported, and proud of the care they provide every day. Our goal is simple: create a workplace where both patients and team members thrive.