Patient Experience Front Desk Coordinator

Legacy Dental; Austin (MN); On-site; USD 22,000 - 36,000; Full time

Benefits offered by this job

Competitive hourly pay based on exp

Generous PTO and paid holidays

401(k) with 3% Safe Harbor

Medical and dental insurance

YMCA wellness membership

Uniform allowance

Opportunities for professional growth

Job summary

Legacy Dental in Austin, MN is seeking a Front Desk Patient Coordinator (Full-Time) to welcome patients, answer phones, schedule appointments, verify insurance, and keep accurate records. You will coordinate daily schedules with the clinical team and help maintain an organized front office.

If you are friendly, organized, and dependable, with experience in a dental office or customer service, this role offers competitive pay based on experience, generous PTO and holidays, 401(k), insurance

Qualifications

• Prior front desk or administrative experience preferred.
• Strong communication and organizational skills.
• Familiarity with dental practice software.

Responsibilities

• Welcome patients and create a warm, positive first impression.
• Answer phones and assist patients with scheduling appointments.
• Check patients in and out while ensuring accurate records.
• Verify insurance information and assist with patient accounts.
• Coordinate the daily schedule with the clinical team.
• Respond to patient questions and provide outstanding customer service.
• Help maintain an organized, efficient front office.
• Support the team to ensure every patient has an exceptional experience.

Skills

Front desk experience

Customer service

Dental office experience

Communication skills

Job description

Legacy Dental in Austin, MN is seeking a Front Desk Patient Coordinator (Full-Time) to welcome patients, answer phones, schedule appointments, verify insurance, and keep accurate records. You will coordinate daily schedules with the clinical team and help maintain an organized front office.

If you are friendly, organized, and dependable, with experience in a dental office or customer service, this role offers competitive pay based on experience, generous PTO and holidays, 401(k), insurance