Front Desk & Patient Concierge (Part-Time)

FX Physical Therapy; Maryland; On-site; USD 22,000 - 23,000; Part time

Job summary

FX Physical Therapy in Maryland is seeking a part-time Clinic Assistant to greet patients, coordinate front-office activities and support therapists and the Office Coordinator. This role embodies FX’s commitment to friendly, professional service and efficient patient flow.

You will handle patient intake, collect copays, verify insurance, schedule appointments, maintain a clean workspace, and communicate clearly with patients and staff to ensure a positive experience.

Qualifications

• Flexible scheduling to cover varying hours and days.
• Excellent customer service and communication skills.
• Reliable, initiative-driven with attention to protocol.
• Ability to verify insurance benefits with accuracy.

Responsibilities

• Maintain a friendly upbeat mood at the front office.
• Demonstrate professionalism with patients and employees.
• Collect copays, deductibles, and past due amounts in POS system.
• Schedule and reschedule appointments as needed.
• Ensure the clinic is clean, neat, and organized.
• Verify insurance benefits for new patients.
• Assist with day-to-day tasks for therapists and Office Coordinator.
• Communicate effectively with patients and staff to ensure a smooth flow.

Skills

Flexible schedule

Communication skills

Multitasking

Interpersonal skills

Fast-paced environment

Dress code compliance

Problem solving

Accountability

Job description

FX Physical Therapy in Maryland is seeking a part-time Clinic Assistant to greet patients, coordinate front-office activities and support therapists and the Office Coordinator. This role embodies FX’s commitment to friendly, professional service and efficient patient flow.

You will handle patient intake, collect copays, verify insurance, schedule appointments, maintain a clean workspace, and communicate clearly with patients and staff to ensure a positive experience.