Front Desk & Patient Concierge (Part-Time)

FX Physical Therapy; Timonium (MD); On-site; USD 21,000 - 23,000; Part time

Job summary

FX Physical Therapy in Timonium, MD is seeking a Clinic Assistant to warmly greet patients, manage front desk duties, collect copays, verify insurance, and support therapists and the office coordinator.

This part-time role requires an excellent communicator, reliability, and the ability to handle multiple tasks in a fast-paced clinic while upholding FX standards of professionalism, cleanliness, and patient experience.

Qualifications

• Customer service oriented front desk experience preferred.
• Ability to verify insurance benefits and collect copays.
• Professional appearance and strong communication skills.

Responsibilities

• Maintain a friendly upbeat mood and demeanor at the front office.
• Demonstrate professionalism with patients and employees.
• Provide excellent customer service and communication.
• Reliably complete tasks and follow protocols.
• Know FX Physical Therapy services and offerings.
• Assist with patient intake at the start of appointments.
• Collect copays/deductibles in the POS system.
• Reschedule canceled appointments and follow up with leads.
• Keep the clinic clean, neat, and organized.
• Verify insurance benefits for new patients.

Skills

Effective communicator

Multitasking

Interpersonal skills

Fast-paced environment

Dress code compliance

Problem solving

Accountability

Flexibility in hours

Job description

FX Physical Therapy in Timonium, MD is seeking a Clinic Assistant to warmly greet patients, manage front desk duties, collect copays, verify insurance, and support therapists and the office coordinator.

This part-time role requires an excellent communicator, reliability, and the ability to handle multiple tasks in a fast-paced clinic while upholding FX standards of professionalism, cleanliness, and patient experience.