Patient Experience Front Desk – PT Clinic (Part-Time)

FX Physical Therapy; Cockeysville (MD); On-site; USD 21,000 - 23,000; Part time

Job summary

FX Physical Therapy is seeking a part-time Clinic Assistant to greet patients and support clinicians in a fast-paced environment. You will handle patient intake, verify benefits, process copays in the POS system, and schedule appointments while maintaining a professional, upbeat front-office presence.

Ideal candidates have strong communication and interpersonal skills, the ability to multitask, and a commitment to FX’s high standards of service.

Qualifications

• Experience in customer service preferred.
• Strong communication and interpersonal skills.
• Ability to multi-task in a fast-paced environment.
• Comfortable with handling payments and patient intake procedures.

Responsibilities

• Front office duties with friendly, upbeat demeanor.
• Assist with patient intake and verify insurance benefits.
• Collect patient copays/deductibles in the POS system.
• Schedule, reschedule, and contact new patient leads.
• Keep the clinic clean, organized and present FX professionally.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Professionalism

Dress code adherence

Tools

POS System

Insurance verification process

Job description

FX Physical Therapy is seeking a part-time Clinic Assistant to greet patients and support clinicians in a fast-paced environment. You will handle patient intake, verify benefits, process copays in the POS system, and schedule appointments while maintaining a professional, upbeat front-office presence.

Ideal candidates have strong communication and interpersonal skills, the ability to multitask, and a commitment to FX’s high standards of service.