Patient Concierge – Optical/Medical Front Desk

Eyeland Optical Inc; South Whitehall Township (PA); On-site; USD 2,066,000 - 2,617,000; Full time

Job summary

Eyeland Optical Inc in Pennsylvania is seeking a Front Desk Receptionist with optical or medical background to be the first point of contact for patients. You will greet patients, schedule appointments, assist with paperwork, and maintain accurate records while providing friendly, professional service.

The role requires strong communication, computer literacy, and the ability to multitask; the candidate should be dependable, punctual, and able to work Saturdays and some nights in a fast-paced

Qualifications

• Previous related experience (Optical or Medical).
• Knowledge of Vision and/or medical Insurance.
• High School Degree (GED).
• Strong written and verbal skills.
• Computer literate.
• Ability to multitask.
• Interact with people in a positive, courteous manner.
• Dependable, punctual and able to work Saturdays and some nights.

Responsibilities

• Welcome patients by greeting them in person or on the phone.
• Schedule patient appointments.
• Assist patients according to established protocols.
• Ensure patient information is accurate.
• Call and confirm appointments.
• Pull patient files; complete information on patient files.
• Various clerical duties.
• Answer phones.

Skills

Customer service

Phone etiquette

Scheduling

Data entry

Multitasking

Communication skills

Education

High school diploma or GED

Job description

Eyeland Optical Inc in Pennsylvania is seeking a Front Desk Receptionist with optical or medical background to be the first point of contact for patients. You will greet patients, schedule appointments, assist with paperwork, and maintain accurate records while providing friendly, professional service.

The role requires strong communication, computer literacy, and the ability to multitask; the candidate should be dependable, punctual, and able to work Saturdays and some nights in a fast-paced