Front Desk & Patient Concierge – Mental Health Clinic

LifeStance Health; South Carolina; Híbrido; USD 28.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, vision insurance

401k with employer match

Paid parental leave

Paid time off and holidays

Descripción de la vacante

LifeStance Health is seeking a Medical Office Receptionist to manage front desk operations at our Charleston, SC practice, ensuring quality service for in-person and telehealth patients and clinicians.

Responsibilities include greeting patients, scheduling, payment processing, and coordinating with clinicians. Strong multitasking, clear communication, and HIPAA compliance are essential; healthcare experience and MS Office/EMR proficiency are preferred.

Formación

• High School diploma or equivalent required.
• 1+ years in healthcare operations, customer service, or similar role preferred.
• Proficiency with Microsoft Office and EMRs; strong communication skills.
• Ability to multitask and work independently or as part of a team.
• Knowledge of HIPAA and handling confidential information.

Responsabilidades

• Manage front desk daily activities and greet patients in person and via telehealth.
• Assist with schedule preparation and ensure paperwork, demographics, and insurance info are complete.
• Perform general office duties and maintain a clean, organized reception area.
• Handle patient communications via phone, email, and portal; assist with billing questions.

Conocimientos

Multitasking

Communication

MS Office

EMR systems

HIPAA handling

Educación

High School diploma or equivalent

Associate or Bachelor's degree preferred

Herramientas

EMR systems

Descripción del empleo

LifeStance Health is seeking a Medical Office Receptionist to manage front desk operations at our Charleston, SC practice, ensuring quality service for in-person and telehealth patients and clinicians.

Responsibilities include greeting patients, scheduling, payment processing, and coordinating with clinicians. Strong multitasking, clear communication, and HIPAA compliance are essential; healthcare experience and MS Office/EMR proficiency are preferred.