Front Desk & Patient Concierge — ASC/Clinic

Summit Spine and Joint Centers; Gainesville (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Summit Spine and Joint Centers is expanding its Front Desk team across multiple Georgia locations. The Front Desk Receptionist handles patient check-ins, billing assistance, insurance verification, chart preparation, scheduling, and light clinical support within the ASC setting.

Candidates should be comfortable with blood handling, able to lift up to 45 pounds, travel to different regions as needed, and demonstrate strong communication and organizational skills.

Qualifications

• Experience using eClinicalWorks or other EHR system preferred.
• 1-year clinical experience preferred.
• Bachelor’s Degree preferred, or equivalent combination of education, training, and experience.

Responsibilities

• Communicate directly with patients and their needs.
• Greet patients: check in, collect copay, verify insurance, prepare charts.
• Check out patients: schedule, refer, verify prescriptions based on individual needs.
• Assist patients to their vehicle when necessary.
• Process messages between patients and administration or other medical offices.
• Report to office manager and/or practice administrator; perform other duties as assigned.

Skills

Willing to travel

Lift 45 pounds

Handle blood

Detail-oriented

Cross-train on clinical duties

Education

Bachelor’s degree preferred

1-year clinical experience preferred

Tools

eClinicalWorks

Job description

Summit Spine and Joint Centers is expanding its Front Desk team across multiple Georgia locations. The Front Desk Receptionist handles patient check-ins, billing assistance, insurance verification, chart preparation, scheduling, and light clinical support within the ASC setting.

Candidates should be comfortable with blood handling, able to lift up to 45 pounds, travel to different regions as needed, and demonstrate strong communication and organizational skills.