Front Desk & Patient Care Specialist – General Surgery

UCLA Health; Los Angeles (CA); On-site; USD 36,000 - 51,000; Full time

Job summary

UCLA Health seeks a Front Office Admin Support for General Surgery in Santa Monica. This on-site role handles reception, appointment scheduling, patient intake, and insurance verification with Monday–Friday 8am–5pm hours.

Responsibilities include cash collection, pre-registration, and ensuring all paperwork is complete prior to procedures, with a focus on accurate scheduling and patient care support.

Qualifications

• Front desk receptionist providing patient care support, handling high-volume calls and triage.
• Scheduling, check-in, pre-registration, cash collection, and insurance verification.
• Ensuring all necessary paperwork is in place before appointments.

Responsibilities

• Answer high-volume calls and schedule appointments.
• Triage inquiries and direct to appropriate staff.
• Verify insurance and assist with billing audits and cash handling.

Skills

Customer service

Phone handling

Scheduling

Billing auditing

Insurance verification

Job description

UCLA Health seeks a Front Office Admin Support for General Surgery in Santa Monica. This on-site role handles reception, appointment scheduling, patient intake, and insurance verification with Monday–Friday 8am–5pm hours.

Responsibilities include cash collection, pre-registration, and ensuring all paperwork is complete prior to procedures, with a focus on accurate scheduling and patient care support.