Orthopedic Front Desk Admin — Patient Scheduling & Support

University of California; Santa Monica (CA); On-site; USD 38,000 - 54,000; Full time

Job summary

UCLA Health in Santa Monica seeks a full-time Front Office Admin Support to greet patients, check in, schedule appointments, verify insurance, answer calls, and support clinic staff while maintaining confidential patient records.

The role requires demonstrated customer service experience, strong communication, organization, and proficiency with MS Office (Outlook, Word, Excel). Salary ranges are $27.74–$39.36 per hour.

Qualifications

• Demonstrated customer service experience in a professional setting.
• Strong verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Proficiency with Microsoft Office applications, including Outlook, Word, and Excel.
• Ability to maintain confidentiality and exercise sound judgement when handling sensitive information.

Responsibilities

• Greet, check in, and assist patients, visitors, and referring providers.
• Schedule, confirm, and coordinate patient appointments.
• Verify insurance and registration information.
• Answer incoming calls and respond to patient inquiries.
• Support providers and clinic staff with administrative tasks.
• Maintain accurate patient records and ensure confidentiality.

Skills

Customer service

Verbal & written communication

Organization

Prioritization

Microsoft Office (Outlook, Word, Excel

Confidentiality

Tools

Outlook

Word

Excel

Job description

UCLA Health in Santa Monica seeks a full-time Front Office Admin Support to greet patients, check in, schedule appointments, verify insurance, answer calls, and support clinic staff while maintaining confidential patient records.

The role requires demonstrated customer service experience, strong communication, organization, and proficiency with MS Office (Outlook, Word, Excel). Salary ranges are $27.74–$39.36 per hour.