Front Desk & Patient Care Specialist

SolutionHealth; Manchester (NH); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Short-term disability

Long-term disability

Life insurance

Tuition reimbursement

401(k) plan

Job summary

SolutionHealth is seeking a front desk representative to manage patient registration, greeting, scheduling, and clerical tasks at our Manchester, NH location. The role involves verifying insurance, collecting payments, and coordinating referrals, testing, and follow-up appointments with care teams.

Applicants should have a High School Diploma or equivalent and prior healthcare front desk experience is preferred. Proficiency in MS Office is required.

Qualifications

• High School Diploma or equivalent required.
• Experience in healthcare front desk preferred.
• Proficient in MS Office.

Responsibilities

• Greets and registers patients; notifies medical staff of arrival.
• Verifies current address and insurance status.
• Uses procedures for referrals and communicates with doctors per protocol.
• Schedules referral appointments with specialists and hospital testing/lab work.
• Completes prior authorizations for testing as per insurance requirements.
• Checks out patients, collects payments, and schedules follow-up or specialty appointments; posts charges as needed.
• Maintains providers' schedules and confirms daily appointments.
• Assists in developing systems to improve patient registration and administrative efficiency.

Skills

MS Office proficiency

Front desk support

Patient greeting

Education

High School Diploma or equivalent

Tools

MS Office

Job description

SolutionHealth is seeking a front desk representative to manage patient registration, greeting, scheduling, and clerical tasks at our Manchester, NH location. The role involves verifying insurance, collecting payments, and coordinating referrals, testing, and follow-up appointments with care teams.

Applicants should have a High School Diploma or equivalent and prior healthcare front desk experience is preferred. Proficiency in MS Office is required.