Front Desk & Patient Care Coordinator — Medical Office

BEHAVIORAL HEALTH PRACTICE SERVICES LLC.; Melville (NY); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical

Dental

Vision

AD&D

Short and long-term disability

Life insurance

401k retirement savings with employer?

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Job summary

LifeStance Health is seeking a Medical Office Receptionist to manage front office daily activities at our Melville location, delivering quality customer service to patients and clinicians, both in person and remotely.

The role involves greeting, scheduling, billing questions, and assisting with telehealth access, while maintaining HIPAA-compliant handling of information and coordination with clinicians.

Qualifications

• High School diploma or equivalent required; associate/bachelor’s preferred.
• 1+ years in healthcare operations, customer service, or similar role preferred.
• Proficient in Microsoft Office and EMR software; HIPAA-compliant handling of information.

Responsibilities

• Greet patients and check them in/out; manage front desk workflows.
• Assist patients via in-person, phone, and portal channels; handle scheduling and payments.
• Support clinicians with administrative tasks and ensure a positive clinic environment.

Skills

Multitask

Team player

Strong communication

MS Office & EMRs

HIPAA awareness

Education

High School or equivalent

Associates/Bachelor’s degree preferred

Tools

Microsoft Office

EMR systems

Job description

LifeStance Health is seeking a Medical Office Receptionist to manage front office daily activities at our Melville location, delivering quality customer service to patients and clinicians, both in person and remotely.

The role involves greeting, scheduling, billing questions, and assisting with telehealth access, while maintaining HIPAA-compliant handling of information and coordination with clinicians.