Mental Health Front Desk & Patient Care Coordinator

LifeStance Health; New York (NY); Sur place; USD 33 000 - 39 000; Plein temps

Avantages offerts par ce poste

Health insurance

Dental insurance

Vision insurance

401k with employer match

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Résumé du poste

LifeStance Health seeks a Medical Office Receptionist to manage front desk operations, greet patients, and coordinate scheduling. You will support clinicians and staff, handle inquiries, and ensure accurate documentation while maintaining HIPAA-compliant privacy.

The role emphasizes excellent customer service, multi-tasking, and teamwork to deliver high-quality patient experiences in a fast-paced clinic setting at Forest Hills, NY.

Qualifications

• High School diploma or equivalent required; further education preferred.
• 1+ years in healthcare operations or front desk/customer service preferred.
• Strong communication and multi-tasking abilities; HIPAA awareness essential.

Responsabilités

• Manage front office daily activities, delivering quality patient service.
• Greet/check-in patients; handle telehealth support and scheduling.
• Support clinicians and staff with administrative tasks and coordination.
• Ensure accuracy of paperwork, patient data, and payments; uphold privacy.

Connaissances

Customer service

Multitasking

Communication

HIPAA compliance

MS Office proficiency

EMR systems

Formation

High School Diploma or equivalent

Associate's degree preferred

Bachelor's degree preferred

Outils

Microsoft Office

EMR software

Description du poste

LifeStance Health seeks a Medical Office Receptionist to manage front desk operations, greet patients, and coordinate scheduling. You will support clinicians and staff, handle inquiries, and ensure accurate documentation while maintaining HIPAA-compliant privacy.

The role emphasizes excellent customer service, multi-tasking, and teamwork to deliver high-quality patient experiences in a fast-paced clinic setting at Forest Hills, NY.