Front Desk & Patient Care Coordinator

BEHAVIORAL HEALTH PRACTICE SERVICES LLC.; West Nyack (NY); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

AD&D

Disability insurance

Job summary

LifeStance Health is seeking a Medical Office Receptionist to manage the front office at our West Nyack practice location, ensuring top-level patient service for in-person and remote patients and clinicians.

The role requires strong communication, multitasking, and HIPAA compliance, with a starting wage of $22.00/hour plus incentive potential. Benefit plans include medical, dental, vision, 401(k) with employer match, and PTO.

Qualifications

• High School diploma or equivalent required; associate/bachelor’s degree preferred.
• 1+ years in healthcare operations, customer service, or similar role preferred.

Responsibilities

• Manage front desk and patient check-in/out to ensure smooth clinic flow.
• Provide exceptional customer service to in-person and telehealth patients.
• Assist patients with billing questions and scheduling via phone, email, or portal.
• Support clinicians with administrative tasks and appointment coordination.
• Assist with telehealth access and patient portal troubleshooting.
• Maintain a clean, organized front desk and office environment.

Skills

Multitasking

Teamwork

Communication

MS Office

EMR systems

HIPAA compliance

Education

High School Diploma

Associate/Bachelor's degree preferred

Job description

LifeStance Health is seeking a Medical Office Receptionist to manage the front office at our West Nyack practice location, ensuring top-level patient service for in-person and remote patients and clinicians.

The role requires strong communication, multitasking, and HIPAA compliance, with a starting wage of $22.00/hour plus incentive potential. Benefit plans include medical, dental, vision, 401(k) with employer match, and PTO.