Patient Access & Front Desk Specialist

Lifestance-Health; West Nyack (NY); Sur place; USD 25 000 - 36 000; Plein temps

Avantages offerts par ce poste

Medical

Dental

Vision

AD&D

Disability (short/long-term)

Life insurance

401k with employer match

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Résumé du poste

LifeStance Health is hiring a Medical Office Receptionist in West Nyack, NY. The role supports front desk operations, greets patients, handles scheduling, and assists with billing questions and telehealth access. Strong customer service and HIPAA compliance are essential for a positive patient experience.

Starting pay is $22.00 per hour with quarterly bonus potential. This full-time position includes medical, dental, vision, disability coverage, and a 401k with employer match, among other

Qualifications

• High School diploma or equivalent required; associates/bachelor’s preferred.
• 1+ year healthcare operations or customer service experience preferred.
• Strong written and verbal communication skills.
• Proficient with Microsoft Office and EMR systems.
• Ability to multitask and work independently in a fast-paced clinic.

Responsabilités

• Greet and check in/out patients with courtesy and efficiency.
• Manage front desk tasks, scheduling, and patient communications.
• Assist with telehealth access, patient portal issues, and billing questions.
• Verify insurance eligibility and collect co-pays at point of service.
• Triage urgent requests and route to appropriate departments as needed.
• Maintain clean, organized front desk and support staff engagement.

Connaissances

Multitask

Independent worker

Professional communication

HIPAA compliance

MS Office

EMR systems

Customer service

Formation

High School Diploma or equivalent

Associates/Bachelor’s degree preferred

Outils

Microsoft Office

EMR systems

Description du poste

LifeStance Health is hiring a Medical Office Receptionist in West Nyack, NY. The role supports front desk operations, greets patients, handles scheduling, and assists with billing questions and telehealth access. Strong customer service and HIPAA compliance are essential for a positive patient experience.

Starting pay is $22.00 per hour with quarterly bonus potential. This full-time position includes medical, dental, vision, disability coverage, and a 401k with employer match, among other