Front Desk & Patient Care Coordinator

Workstream; Round Rock (TX); On-site; USD 36,000 - 58,000; Full time

Benefits offered by this job

PTO and paid holidays

Health, dental, and vision benefits

401K plan with up to 4% matching

Competitive pay

Job summary

Apex Dental Partners is seeking a motivated Front Office team member to be the first point of contact for patients, ensuring an exceptional experience and smooth operations. You will support scheduling, patient check-in/out, insurance verification, and clear communication about care and costs.

We value energy, adaptability, and a willingness to learn in a fast-paced environment. Experience is helpful, but the right attitude and ownership are prioritized across our collaborative, patient-centric

Qualifications

• Minimum 1 year of front office or customer-facing experience (healthcare or dental preferred).
• High school diploma or equivalent required.
• Positive, outgoing, and professional demeanor with strong customer service.
• Excellent verbal and written communication skills.

Responsibilities

• Deliver a professional, friendly, and efficient experience when handling patient phone calls and inquiries.
• Manage provider schedules to optimize flow and a productive day.
• Greet patients and verify demographic and insurance information.
• Prepare and communicate treatment plans clearly to patients.

Skills

Customer service

Phone etiquette

Schedule management

Multitasking

Documentation

Team collaboration

Education

High school diploma

Tools

Open Dental

Google Suite

Job description

Apex Dental Partners is seeking a motivated Front Office team member to be the first point of contact for patients, ensuring an exceptional experience and smooth operations. You will support scheduling, patient check-in/out, insurance verification, and clear communication about care and costs.

We value energy, adaptability, and a willingness to learn in a fast-paced environment. Experience is helpful, but the right attitude and ownership are prioritized across our collaborative, patient-centric