Dental Front Office & Patient Care Coordinator

Partnerships for Dentists; Huntingburg (IN); On-site; USD 51,577,000 - 71,635,000; Full time

Benefits offered by this job

Competitive Salary

401(k) Matching

Health, Dental, and Vision Insurance

Life Insurance

Paid Time Off (PTO)

Paid Holidays

Employee Perks & Discounts

Job summary

Partnerships for Dentists is seeking a friendly Patient Care Coordinator to be the first contact for patients. You will handle scheduling, financial coordination, and follow-up to ensure an exceptional care experience.

Responsibilities include greeting patients, answering phones, presenting treatment plans, verifying insurance, and maintaining accurate records. Prior experience in a dental office is preferred.

Qualifications

• Outstanding communication and customer service skills.
• Knowledge of dental terminology and insurance processes (ADA codes a plus).
• Strong multitasking and organizational abilities.
• Team player with a positive attitude and flexible mindset.
• Dental office experience strongly preferred.

Responsibilities

• Greet patients and ensure a welcoming front-office experience.
• Answer phones, confirm appointments, and manage daily schedules.
• Present treatment plans, review fees, discuss payment options, and collect co-pays.
• Verify insurance benefits, handle claims, and manage accounts receivable follow-up.
• Maintain accurate patient records and support front-office operations.
• Coordinate referrals and follow through on patient care with specialists.
• Track case acceptance and manage appointment cancellations.
• Participate in daily huddles and communicate with the clinical team.
• Ensure HIPAA and OSHA compliance at all times.
• Promote the practice by asking for reviews and referrals.
• Support cleanliness and organization in front office and shared areas.

Skills

Communication

Dental terminology

Insurance processes

Multitasking

Team player

Job description

Partnerships for Dentists is seeking a friendly Patient Care Coordinator to be the first contact for patients. You will handle scheduling, financial coordination, and follow-up to ensure an exceptional care experience.

Responsibilities include greeting patients, answering phones, presenting treatment plans, verifying insurance, and maintaining accurate records. Prior experience in a dental office is preferred.